Diana Amoah
Erin,ON
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services.
Overview
26
26
years of professional experience
Work History
Cook/Chef
Hawthorne
01.2012 - Current
- Cleaned and sanitized food prepared area according to the health and safety regulations
- Adheres to established departmental policies, procedures regarding quality assurance, fire, safety, environment, and infection control
- Prepares food items in compliance with recipes and portioning control guidelines.
- Maintains a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepares meals efficiently under time constraints for timely service during peak hours.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Dietary Aide
Westpark
01.2007 - 03.2021
- Served food to over 50 residents according to individual diets and preferences, maintains food at proper serving temperatures
- Kept all kitchen areas clean, tidy and free of hazards.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Server/Cook
ID Love
01.2005 - 01.2006
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Catered and organized private parties and managed special events
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
Housekeeping
Forest Hill
01.2001 - 01.2004
- Handled basic housekeeping duties such as laundry, trash removal, and tidying common areas to maintain a pleasant living environment.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
Server
Swiss Chalet
01.2000 - 01.2001
- Handled customers complaints and concerns in an effective professional manner
- Assisted with serving prepared meals to customers
- Clean and sanitize food preparation area according to health and safety regulations
- Greeting customers throughout the day
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Cook Training Program - Cooking Management
Learning Enrichment Foundation
Toronto, ON01.2011
Food and Nutrition Management - Food And Nutrition
Centennial College
Scarborough, ON01.2007
Skills
- Housekeeping
- Cleaning and sanitizing
- Sweeping and mopping
- Customer service
- Time management
- Reliability and punctuality
- Restroom sanitation
- Attention to detail
- Sanitation practices
Timeline
Cook/Chef
Hawthorne
01.2012 - Current
Dietary Aide
Westpark
01.2007 - 03.2021
Server/Cook
ID Love
01.2005 - 01.2006
Housekeeping
Forest Hill
01.2001 - 01.2004
Server
Swiss Chalet
01.2000 - 01.2001
Food and Nutrition Management - Food And Nutrition
Centennial College
Cook Training Program - Cooking Management
Learning Enrichment Foundation