Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Alonzo

Daly City

Summary

Dynamic professional with extensive experience at Unifi as a Dispatcher, excelling in operational planning and team leadership. Proven ability to enhance safety compliance and ensure efficient service delivery. Adept at multitasking and fostering effective communication, driving successful outcomes in high-pressure environments. Committed to delivering exceptional customer service and operational excellence.

Overview

4
4
years of professional experience

Work History

Dispatcher

Unifi
11.2024 - Current
  • Pre-plan accordingly with the flights for our cleaning services.
  • Make sure with the teams to complete the cleaning process correctly.
  • Ensure drivers to service potable water & lavatory service to the correct aircraft.

Cabin Lead Agent

ABM Industries
San Francisco
02.2023 - 11.2024
  • Lead cabin agents on cleaning & security process.

Server/Host

The Cheesecake Factory
06.2021 - 05.2023
  • Serve & guide our costumers through the experience in the restaurant.

Education

High School Diploma -

Liceo Panamericano
Honduras
11-2018

Skills

  • Flight scheduled
  • Radio communication
  • Safety compliance
  • Operational planning
  • Team leadership
  • Customer service
  • Effective communication
  • Team collaboration
  • Multitasking and organization

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Dispatcher

Unifi
11.2024 - Current

Cabin Lead Agent

ABM Industries
02.2023 - 11.2024

Server/Host

The Cheesecake Factory
06.2021 - 05.2023

High School Diploma -

Liceo Panamericano
Diana Alonzo