Diana Alonzo
Daly City
Summary
Dynamic professional with extensive experience at Unifi as a Dispatcher, excelling in operational planning and team leadership. Proven ability to enhance safety compliance and ensure efficient service delivery. Adept at multitasking and fostering effective communication, driving successful outcomes in high-pressure environments. Committed to delivering exceptional customer service and operational excellence.
Overview
4
4
years of professional experience
Work History
Dispatcher
Unifi
11.2024 - Current
- Pre-plan accordingly with the flights for our cleaning services.
- Make sure with the teams to complete the cleaning process correctly.
- Ensure drivers to service potable water & lavatory service to the correct aircraft.
Cabin Lead Agent
ABM Industries
San Francisco
02.2023 - 11.2024
- Lead cabin agents on cleaning & security process.
Server/Host
The Cheesecake Factory
06.2021 - 05.2023
- Serve & guide our costumers through the experience in the restaurant.
Education
High School Diploma -
Liceo Panamericano
Honduras11-2018
Skills
- Flight scheduled
- Radio communication
- Safety compliance
- Operational planning
- Team leadership
- Customer service
- Effective communication
- Team collaboration
- Multitasking and organization
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Dispatcher
Unifi
11.2024 - Current
Cabin Lead Agent
ABM Industries
02.2023 - 11.2024
Server/Host
The Cheesecake Factory
06.2021 - 05.2023
High School Diploma -
Liceo Panamericano