Diana Aguilar
Palm Springs
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
9
9
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Manager Circle K
Sunny & Karan LLC
Indio
12.2023 - Current
- Developed training programs to enhance staff skills and improve efficiency.
- Led team meetings to discuss project updates and operational strategies.
- Managed inventory levels and coordinated supply chain activities effectively.
- Implemented process improvements to streamline workflow and reduce delays.
- Oversaw budgeting processes and monitored financial performance regularly.
- Fostered a collaborative work environment to enhance team communication and morale.
- Evaluated vendor performance and negotiated contracts for better terms.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Arco Ampm Manager
Mitchell Petroleum Inc
Cathedral City
08.2017 - 12.2020
- Managed daily operations to enhance workflow efficiency and team productivity.
- Oversaw inventory management processes to ensure timely supply availability.
- Coordinated staff scheduling to align with project demands and operational needs.
- Monitored staff performance and addressed issues.
- Led team meetings to discuss goals, challenges, and upcoming project milestones.
- Analyzed operational data to identify areas for process improvement and optimization.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed risk by developing and implementing effective risk management strategies.
Education
Cathedral City High School
Cathedral City, CASkills
- Budget management
- Employee recruitment
- Documentation and reporting
- Sales management
- Decision-making
- Time management
- Relationship building
- Brand management
- Strategic planning
- Goal setting
- Risk management
- Shift scheduling
- Vendor management
- Budget control
- Staff management
- Teamwork
- Analytical thinking
Languages
Spanish
Professional
Certification
- Arco AmPm Certified Manager.
- Circle K Certified Manager.
Accomplishments
Perfect Core Ispection Certificate.
Sales increase Recognition Certificate.
Timeline
Manager Circle K
Sunny & Karan LLC
12.2023 - Current
Arco Ampm Manager
Mitchell Petroleum Inc
08.2017 - 12.2020
Cathedral City High School