DIAMOND SMITH
Hayward
Summary
Dynamic professional with a proven track record at District Works, excelling in urban place management and event operations. Recognized for exceptional customer service and effective problem-solving skills. Adept at safe vehicle operation and time management, consistently enhancing guest experiences and ensuring seamless event execution.
Overview
20
20
years of professional experience
Work History
Neighborhood Ambassador
District Works
04.2021 - Current
- Promoted to operate company vehicles and trailers for landscaping and site preparation.
- Advanced to urban place management, overseeing public space activation and maintenance.
- Coordinated and set up large-scale functions and concerts at Lake Merritt, ensuring seamless event execution.
- Delivered outstanding hospitality and customer service to guests, celebrities, artists, and the local community, enhancing the overall experience.
- Urban Place Management & Event Operations
Tow Truck Driver
V&U Towing
05.2012 - Current
- Provided exceptional customer service, ensuring a positive experience for clients.
- Operated company vehicles to designated locations, ensuring timely and precise deliveries.
- Accurately completed service-related paperwork, maintaining thorough records.
- Performed routine vehicle maintenance to ensure safety and efficiency.
- Responded promptly to dispatcher calls, verifying accident locations and assessing situations.
- Strategically mapped and navigated the shortest routes for efficient travel.
- Processed and accepted payments, maintaining accurate financial transactions.
- Transportation & Customer Service Specialist
Inventory & Fleet Management
KIA Automotive Warehouse
05.2008 - Current
- Maintained accurate inventory records, ensuring precise product counts.
- Monitored vehicle locations within company fleet to enhance operational efficiency.
- Organized stock and tracked movement to optimize logistics and workflows.
- Implemented systematic procedures for inventory and fleet management.
Forklift Operator
Walmart
05.2006 - Current
- Operated forklifts safely and efficiently to transport materials and products.
- Conducted accurate product counts and inventory tracking to maintain stock levels.
- Performed detailed product inspections to ensure quality control standards were met.
- Assisted with warehouse organization and logistics to optimize workflow and efficiency.
- Forklift Operator & Inventory Management
Education
High School - General education, Courses in Math, Science, and English
San Leandro High School
San LeandroSkills
- Ability to follow directions
- Task execution
- Clean driving record
- Safe vehicle operation
- Time management
- Problem solving
- Challenge analysis
- Solution implementation
- Customer service
- Communication skills
- Team collaboration
- Clear interactions
References
Available upon request
Timeline
Neighborhood Ambassador
District Works
04.2021 - Current
Tow Truck Driver
V&U Towing
05.2012 - Current
Inventory & Fleet Management
KIA Automotive Warehouse
05.2008 - Current
Forklift Operator
Walmart
05.2006 - Current
High School - General education, Courses in Math, Science, and English
San Leandro High School