Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diamond Rodriguez-Alarcon

Paramount

Summary

Experienced Ride Operator with background in amusement park operations. Skilled at maintaining safety standards and ensuring smooth operation of rides. Demonstrable ability to manage crowds, handle emergency situations, and provide exceptional customer service. Significant contributions to previous workplaces included enhancing the overall guest experience, and improving safety protocols. Also, a self-motivated professional experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy attractions. Dedicated to safety precautions and promoting a positive environment.

Overview

3
3
years of professional experience

Work History

Ride Operator

Universal Studios
Hollywood
02.2025 - Current
  • Collaborated with team members to ensure smooth operation of all attractions.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Greeted customers upon arrival at the entrance gates.
  • Resolved customer complaints in a professional manner.
  • Provided assistance to guests who required special attention due to disabilities or mobility challenges.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.

Ride Operator

Knotts Berry Farm
Buena Park
05.2022 - Current
  • Operated rides ensuring safety and enjoyment for all guests.
  • Enforced safety regulations to maintain a secure environment for patrons.
  • Collaborated with team members to ensure smooth operation of all attractions.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Lifeguard

Soak City
Buena Park
05.2022 - 10.2024
  • Enforced pool rules and regulations to maintain a safe environment.
  • Responded promptly to emergencies, providing immediate care when needed.
  • Collaborated with team members to execute effective rescue procedures.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Collaborated closely with team to identify issues and quickest methods for remediation.

Education

Associate of Arts - Psychology

Cerritos College
Norwalk, CA
06-2026

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Emergency response
  • Safety regulation enforcement
  • Effective communication
  • Active listening

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Ride Operator

Universal Studios
02.2025 - Current

Ride Operator

Knotts Berry Farm
05.2022 - Current

Lifeguard

Soak City
05.2022 - 10.2024

Associate of Arts - Psychology

Cerritos College

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Diamond Rodriguez-Alarcon