Diaa Hammoud
London,ON
Summary
Dedicated security professional with strong skills in customer service, conflict resolution, and problem-solving. Committed to ensuring safety and satisfaction through effective communication and adherence to security protocols. Proactive security professional with expertise in surveillance and report writing. Recognized for strong conflict resolution abilities and customer service skills, contributing to high levels of satisfaction and safety. Prepared to implement effective solutions in dynamic environments.
Overview
3
3
Certifications
Work History
Supervisor
Mandi Guys
London, Ontario
10.2025 - Current
- Monitored inventory levels and reported restocking needs to management.
- Assisted in resolving customer inquiries and ensuring satisfaction.
- Provided feedback on employee performance and development needs.
Security Guard
IPS Security
London, Ontario
10.2025 - 12.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Diploma - Protection Security And Investigations
Fanshawe College of Applied Arts And Technology
London, Ontario04-2025
High School Diploma -
Westminster Secondary School
07-2023
Skills
- Customer service
- Conflict resolution
- Security protocols
- Problem solving
- Emergency response
- Report writing
- Surveillance
- Self-defense
Languages
English
Full Professional
Arabic
Full Professional
Certification
Security Guard License
Timeline
Supervisor
Mandi Guys
10.2025 - Current
Security Guard
IPS Security
10.2025 - 12.2025
Diploma - Protection Security And Investigations
Fanshawe College of Applied Arts And Technology
High School Diploma -
Westminster Secondary School