Diaa Almousa

Regina,SK

Summary

Reliable and hardworking worker with experience in manufacturing, warehouse operations, and customer service. Comfortable operating overhead cranes, handling heavy materials safely, and providing quality customer service in fast-paced environments. Seeking an entry-level or general labour position where I can use my strong work ethic, safety awareness, and teamwork skills to contribute to company productivity and growth.

Overview

years of professional experience

Work History

Overhead Crane Operator /Rebar Fabricator

Ardel Steel

Regina, Saskatchewan

04.2024 - Current

Accurately completed customer orders while independently managing outdoor yard operations.
Operated overhead cranes to load and unload steel materials from trailers and trucks safely.
Performed pre-use safety inspections on cranes, tools, and equipment to ensure compliance with workplace safety standards.
Assisted in fabricating steel beams using power tools and machinery according to specifications.
Maintained constant communication with customers picking up materials and ensured their safety on-site.
Organized and staged materials for customer pickup and production workflow.
Maintained a clean, organized, and hazard-free worksite through consistent housekeeping practices.
Managed customer service tasks alongside production activities in a fast-paced industrial setting.

Customer Service Representative /Cashier Trainer

Canadian Tire North

Regina, Saskatchewan

11.2022 - 12.2024

Greeted customers warmly, fostering a welcoming shopping environment that encouraged repeat visits.
Assisted customers with product selection, key cutting services, and general store inquiries.
Handled returns, exchanges, and customer service issues professionally and efficiently.
Fulfilled online orders by picking, packing, and preparing items for customer pickup.
Stocked shelves and maintained organized product displays throughout the store.
Resolved customer concerns to ensure high levels of satisfaction and repeat business.
Engaged customers with enthusiasm and professionalism, contributing to a positive atmosphere in a fast-paced retail setting.
Maintained organized service counters and checkout areas.

Education

Sask DLC

Skills

Problem solving
Customer service and relationship building
Crane operations
Steel fabrication

Time management and ability to work long days
Hand-eye coordination
Heavy lifting and physical work capability
Use of hand and precision tools

Timeline