DIA CHOUDHARY
Toronto,Canada
Summary
Dynamic professional with a proven track record at Easy Financial, excelling in financial analysis and customer service. Leveraged analytical thinking to enhance productivity by 10% during an internship at Whirlpool Corporation. Proficient in Excel and adept at complaint handling, consistently delivering results and improving operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Easy Financial
Toronto, ON
01.2024 - Current
- Financial & Administrative Support Assisted with accounts payable and receivable by processing invoices and tracking electronic payments
- Conducted data entry in Microsoft Excel & QuickBooks, ensuring accuracy in financial records
- Supported bank reconciliations and general ledger updates, ensuring compliance with GAAP
- Helped prepare monthly financial reports and assisted in auditing financial records
Administrative Assistant
George brown college
Toronto, Ontario
01.2023 - 01.2024
- Composed, edited and typed complex memos and reports with job-related software.
- Collaborated with other departments to streamline processes and improve efficiency.
- Maintained inventory of office supplies and placed orders when necessary.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming calls and directed callers to appropriate department or employee.
Financial leadership Development Program Intern
Whirlpool corporation
New Delhi, IN
01.2022 - 09.2022
- Recommended improvements with expected 10% increase in productivity after analyzing financial data to help drive management decisions
- Developed Excel-based analysis models to study effective revenue strategies together with cross functional team members, gained teamwork experience and organizational skills
- Presented capstone project on the credit industry and its impact on the company and customers to the CEO and Global Finance Leadership Team
Education
Honors Bachelor of Commerce - Finance, Financial services & business law
George brown college, school of financial services
Toronto, ON01.2026
Skills
- Microsoft Certified
- Excel certified
- Analytical thinking
- Time management
- Customer service
- Financial analysis
- Complaint handling
Certification
Financial Markets – Yale University
November 2024
Gained foundational knowledge in financial principles, including risk management, behavioral finance, and market efficiency. Developed insights into the role of banks, financial intermediaries, and regulatory frameworks in global markets under the guidance of professor Robert J Shiller.
Accomplishments
Explore Law Job Simulation – Slaughter and May (via Forage)
December 2024
- Gained insight into financial transactions, corporate banking, and regulatory compliance, aligning with banking policies.
- Completed practical exercises in financing, corporate law, competition law, and dispute resolution, improving risk assessment and fraud prevention skills.
Timeline
Customer Service Representative
Easy Financial
01.2024 - Current
Administrative Assistant
George brown college
01.2023 - 01.2024
Financial leadership Development Program Intern
Whirlpool corporation
01.2022 - 09.2022
Honors Bachelor of Commerce - Finance, Financial services & business law
George brown college, school of financial services
Similar Profiles
Anuj ThakkarAnuj Thakkar
Financial Service Representative at Easy FinancialFinancial Service Representative at Easy Financial
Francis Chidiebere AHANONUFrancis Chidiebere AHANONU
Financial Advisor at Easy FinancialFinancial Advisor at Easy Financial
Crystal JanesCrystal Janes
FSR at Easy FinancialFSR at Easy Financial