Di Zhang
Toronto
Summary
A self-motivated and detail-oriented team player with excellent customer service, time management and communication skills. With solid academic background in finance and administration , currently looking to obtain a client adviser role at RBC.
Overview
3
3
years of professional experience
Work History
CUSTOMER RELATIONSHIP ASSOCIATE
Meida Real Estate Company
05.2023 - 08.2023
- Conduct 50 phone calls with potential customers on the daily basis.
- Offer the home showings for potential customers, open house events.
- Handling with the complains of customer, as well as cooperating with internal audit.
- Responsible managing data base and putting client info into file.
- Achieved consecutive 3 month of the monthly star in June, July and August.
PRODUCT SPECIALIST
Tesla
05.2021 - 08.2021
- Ensure a high quality customer experience: welcome all incoming guests, address customer concerns, enthusiastically introduce the benefits of electric vehicles to customers and Tesla fan, and popularize electric vehicle knowledge.
- Through good communication, help Tesla consumer and future owners better understand the company's dynamics and convey Tesla's philosophy.
- Provide high-quality customer experience through test drives, deliver good Tesla reputation, and build good customer relationships. Explore and stimulate customer needs, assist senior Tesla consultants to complete selection and facilitate orders.
PROJECT MANAGER Intern
Zuoxin Culture Development Company
08.2020 - 05.2021
- Organized project implementation and promotion, and was responsible for project delivery schedule and quality.
- Track the progress of each project, analyze project risks, formulate solutions and timely report
- Organize the review of key nodes of the project. Provide real time feedback to supervisor.
- Our team's result was in line with the project's expectations, we are the only one to participate in 5 consecutive China Import Expo designated unit.
Education
Bachelor of Arts - Finance And Administration
University of Western Ontario
London, ON06.2023
Skills
- Proficient in MS Suites (Excel, Word, PowerPoint)
- Full professional proficiency for Mandarin and English
- Exceptional relationship management skills
- Excellent multi-tasking skills
- Strong ambition to achieve targets
- Able to work under pressure
Timeline
CUSTOMER RELATIONSHIP ASSOCIATE
Meida Real Estate Company
05.2023 - 08.2023
PRODUCT SPECIALIST
Tesla
05.2021 - 08.2021
PROJECT MANAGER Intern
Zuoxin Culture Development Company
08.2020 - 05.2021
Bachelor of Arts - Finance And Administration
University of Western Ontario
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