Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Timeline
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Dhyan Upadhyay

BURNABY,BC

Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fashion Retail Assistant

Orange
05.2022 - 06.2024
  • Managed point-of-sale systems and processed transactions efficiently, handling an average daily cash flow of $5,000 with 100% accuracy and ensured compliance with financial protocols
  • Directed daily operations, coordinated employee schedules for a team of 15, and implemented customer service initiatives that increased customer satisfaction ratings by 20% over a six-month period
  • Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc.
  • Demonstrated exceptional product knowledge to address customer inquiries accurately and confidently.

Key Holder

Trendz
02.2021 - 03.2022
  • Oversaw inventory management processes using ERP systems, resulting in a 15% reduction in stock discrepancies and a 20% improvement in inventory turnover rates over a 6-month period
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.

Education

Professional Pilot Program(CPL) -

Vancouver Aviation College
Vancouver, BC
10.2024

High School Diploma -

Divyapath Higher Secondary School
Ahmedabad
01.2023

Skills

  • Adaptability to new situations
  • Store maintenance
  • Leadership Qualities
  • Stock replenishment

Certification

  • Building Resilience, Linkedin Learning, 2024
  • Communications Foundations, Linkedin Learning, 2024
  • Fundamentals of Aviation Safety Systems, Udemy, 2024
  • Aviation Security Threats, Udemy, 2024

Projects

Volunteer, BAPS Swaminarayan Sanstha, 06/01/21, 06/01/24, Actively contributed to deliverables and gained valuable experience in social work. Organized and facilitated many community workshops, resulting in a 25% increase in volunteer engagement and participation. Eager to assist the community through volunteer to help meet goals, facilitate treatment, assistance and counseling services.

Languages

English
Professional Working

Timeline

Fashion Retail Assistant

Orange
05.2022 - 06.2024

Key Holder

Trendz
02.2021 - 03.2022

Professional Pilot Program(CPL) -

Vancouver Aviation College

High School Diploma -

Divyapath Higher Secondary School

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Dhyan Upadhyay