Adaptable and versatile general worker recognized for quickly overcoming challenges in diverse environments. Proven expertise in manual labor, equipment operation, and maintaining a clean workspace. Strong problem-solving skills and a commitment to fostering collaborative relationships with clients and team members. Aiming to leverage safety-conscious practices and a robust work ethic to contribute positively within a dynamic team setting.
Hi, I’m
Dhyan Patel
Kitchener,Canada
Summary
Overview
8
years of professional experience
Work History
Staples Canada
Technology Supervisor -Sales
12.2023 - Current
Job overview
- Trained newly hired Sales Associates in upselling techniques, technology sales and repair, bolstering job expertise within the tech department and sales floor
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
- Disassembled computers and also cellphones to perform diagnostics and check for repair needs
- Installed and configured new devices and system components in store for customers
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Performed as integral staff member in streamlining opening and closing procedures
- Monitored associates throughout each assigned shift and professionally managed any Claireenges to maintain optimal store performance
- Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly
BAPS Shri Swaminaryan Sanstha
E- Multimedia Coordinator
10.2021 - Current
Job overview
- Content Development: We make content from scratch and pick the best stuff for websites and social media
- Campaign Management: We plan and run charity campaigns to promote aids and services
- Collaboration: We team up with graphic designers and other creators individuals to create desired content
- Research: We do comprehensive research to help us curate content that connects with our audience while extending our reach
BAPS Shri Swaminaryan Sanstha
Content Creation - Coordinator
09.2020 - Current
Job overview
- Content Development: We create and curate content for websites and social media
- Collaboration: We work with graphic designers and team members to make great content
- Research: We always research to improve our content and engage our audience
- Editing and Proofreading: We check and approve content before it goes live to keep it accurate
- Analytics: We watch content performance and use the data to improve future work
BAPS Shri Swaminaryan Sanstha
Volunteer Videographer
10.2017 - Current
Job overview
- IT Knowledge: Adobe Suite, AVID Media Manager, etc Maintains all equipment in proper working order including troubleshooting and minor repairs as necessary
- Set up, shoot, and tear down productions including lights, camera, audio, and teleprompter both in and out of the studio
- Computer proficiency in Microsoft applications including but not limited to Word & Excel
BAPS Shri Swaminaryan Sanstha
Volunteer Photographer
10.2016 - Current
Job overview
- Archiving photos, filling reprint photo requests, and organizing Illustrator and reviewing work for personal career development
- Creates and develops storytelling in words and visually appealing manner
- Following daily photography lists to ensure all necessary products are shot and to deadline
- Microsoft Office
- Adhere to and maintain digital naming conventions, file management, metadata, and quality control
- Provide ideas on how to improve the photo asset organization
Staples Canada
Technology Associate - Sales
09.2020 - 12.2023
Job overview
- Greet customers and ascertain what each customer needs
- Describe merchandise and explain the use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer requirements
- Computer sales, total purchases, and receiving and processing cash or credit payments
- Maintain knowledge of current sales and promotions, store policies regarding payment, exchanges, and security practices
- Perform demonstrations to customers of merchandise
- Prepare merchandise for purchase or rental
- Ticket, arrange, and display merchandise to promote sales
- Exchange merchandise for customers and accept returns
- Estimate the cost of repair or alteration of merchandise
- Greet visitors or callers and handle their inquiries
- Train and assist staff with computer usage
Education
Humber CollegeToronto, ON
AEC / DEP Diploma from Photography
09.2023
University Overview
- Trained on DSLR, mirrorless and medium format digital cameras, along with professional studio and location lighting and grip equipment
- Capture, process and edit content using current software applications such as Photoshop, Lightroom, Capture One Pro and Premiere Pro
- Create professional and archival digital prints
- Learn historical and alternative processes in the darkroom
- Learn the business side of photography including quoting, invoicing and building working relationships with clients
- Learn to be an effective visual storyteller across multiple platforms
- Produce assets from client layouts for digital and print end use
- Produce corporate video and audio for web, social media and other applications
- Shoot professional photographic images in both the studio and on-location environments
Connestoga CollegeKitchener, ON
AEC / DEP Diploma from Graphics Design
07.2021
University Overview
- Utilize design theory and a wide range of materials, techniques, and technology to create two and three-dimensional designs.
- Implement design processes and theories of idea generation to create original concepts that solve design problems.
- Utilize industry terminology in the form of written rationales and presentations to articulate design decisions.
- Apply historical concepts and methods of art and design to articulate their influence in contemporary work.
- Develop an original collection of creative work in a range of traditional and digital media and styles to present in a comprehensive portfolio.
- Communicate professionally using appropriate language, strategies, and techniques to foster interpersonal relationships and a digital presence.
Skills
- Typography
- Communication skills
- Logo Design
- Project management
- Retail sales
- User Interface (UI)
- Graphic Design
- Adobe Creative Suite
- Search Engine Optimization (SEO)
- Social Media Management
- Multimedia Production
- Layout Design
- Solidworks
- Public Relations
- Marketing
- Branding
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Technology Supervisor -Sales
Staples Canada
12.2023 - Current
E- Multimedia Coordinator
BAPS Shri Swaminaryan Sanstha
10.2021 - Current
Content Creation - Coordinator
BAPS Shri Swaminaryan Sanstha
09.2020 - Current
Technology Associate - Sales
Staples Canada
09.2020 - 12.2023
Volunteer Videographer
BAPS Shri Swaminaryan Sanstha
10.2017 - Current
Volunteer Photographer
BAPS Shri Swaminaryan Sanstha
10.2016 - Current
Humber College
AEC / DEP Diploma from Photography
Connestoga College
AEC / DEP Diploma from Graphics Design
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