Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Dhwani Shah

North Bay,Canada

Summary

Student with over 9 years of experience in customer service and cashier and stocker and enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

6
6
years of professional experience

Work History

Cashier And Stocker

Dollar Bazaar
Sturgeon Falls, Ontario
07.2024 - Current
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts, as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Crew member & Cashier

McDonald's
Vadodara, India
06.2022 - 03.2024
  • Greets and serves guests, prepares products, and maintains food safety
  • Receiving payments and issuing payment receipts
  • To keep checking products in sandwich unit areas and restock items to ensure a sufficient supply throughout the shift and do cleaning as directed
  • Completed online coursework at the University of McDonald as directed by manager

Customer Relationship officer/Cashier

D-Mart Retail Store
Vadodara, India
06.2018 - 06.2022
  • Maintaining the overall appearance of the front end
  • As needed, provide additional cash to registers that are running low on coins or bills
  • Closing CSMs get to count all the registers around the store and secure all money
  • Provide up-to-date information, and address concerns with utmost care
  • Provided outstanding service to members and guests, consistently exceeding their expectations, and ensuring a positive experience
  • Carried out various general administrative tasks, maintaining well-organized records, managing schedules, and providing support for events
  • Collaborated closely with the team to ensure smooth operations and effective communication

Education

Business Managment -

Canadore Commerce Court College
North Bay, Ontario, Canada
12-2024

Bachelors of commerce -

The MS University of Baroda
Vadodara, India
01.2015

Skills

  • Reliability
  • Punctuality
  • Interpersonal Skills
  • Communication
  • Active
  • Athletic
  • Problem Solving
  • Customer Service
  • Cash Handling
  • Adaptability
  • Multitasking
  • Organization
  • Cash Reconciliation
  • Stock Management
  • Product restocking
  • Customer assistance
  • POS systems
  • Cleaning and sanitizing

Availability

  • Monday: Full time
  • Tuesday: Full time
  • Wednesday: Full time
  • Thursday: Full time
  • Friday: Full time
  • Saturday: Full time
  • Sunday: Full Time

Timeline

Cashier And Stocker

Dollar Bazaar
07.2024 - Current

Crew member & Cashier

McDonald's
06.2022 - 03.2024

Customer Relationship officer/Cashier

D-Mart Retail Store
06.2018 - 06.2022

Business Managment -

Canadore Commerce Court College

Bachelors of commerce -

The MS University of Baroda

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Dhwani Shah