Dhwani Mehta
Scarborough,ON
Summary
Results-driven Talent Acquisition professional with expertise in agency recruitment and people management. Known for building strong relationships, delivering exceptional candidate and client experiences, and thriving in fast-paced, high-pressure environments. Adept at multitasking, organizing priorities, and driving results with precision and creativity, bringing both strategic insight and a hands-on approach to every project.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Coordinator
SMS Security
02.2024 - Current
- Streamlined vacation and time-off tracking for 300+ employees, ensuring accurate records and transparent communication.
- Processed all temporary coverage requests through Monday.com with 100% completion rate.
- Maintained payroll accuracy by reconciling timecards with fewer than 5 weekly errors.
- Coordinated client and employee inquiries by managing emergency and service phone lines, ensuring timely staffing solutions.
- Supported business development through research and lead generation, contributing to client acquisition efforts.
- Conducted proactive follow-ups with 70+ client accounts, securing responses and facilitating sales closures.
- Prepared and dispatched union dues and NFC reports within deadlines, ensuring compliance and accuracy.
- Partnered with the Service team to reconcile 200+ open jobs, improving operational efficiency.
- Delivered updates on investigations and service requests to stakeholders, enhancing client satisfaction.
- Provided training and support on ADP processes to colleagues, improving team knowledge and efficiency.
Talent Acquisition Specialist
Scrubbi Holdings Inc
05.2023 - 10.2023
- Led end-to-end recruitment across Canada, including, interviewing, hiring, and onboarding contractors, ensuring alignment with business needs.
- Built and maintained talent pipelines using Salesforce, LinkedIn, and Indeed, reducing time-to-hire and improving candidate quality.
- Organized and facilitated new hire orientations via MS Teams, ensuring smooth onboarding and high engagement from day one.
- Partnered with Operations to identify hiring needs by region, supporting strategic workforce planning and meeting staffing targets.
- Served as primary point of contact for contractor HR inquiries, providing timely guidance and resolving issues related to onboarding, scheduling (Skedulo), and general HR matters.
- Recommended process improvements for contractor support and recruitment, enhancing overall HR efficiency and candidate experience.
Supervisor
Tim Hortons
05.2021 - 03.2023
- Supported recruitment by screening resumes, conducting phone interviews, and coordinating candidate interviews.
- Trained, coached, and onboarded new staff, ensuring adherence to safety and operational standards.
- Managed staff schedules, monitored performance, and resolved conflicts effectively.
- Contributed to policy development and workforce planning initiatives.
- Streamlined team operations by strategically assigning staff to stations where they excelled, boosting efficiency and collaboration.
Recruitment Executive
World Networking Services
09.2017 - 01.2019
- Sourced and screened high-quality candidates across multiple platforms, including LinkedIn, Naukri, Monster, and Glassdoor, ensuring alignment with client requirements.
- Conducted telephonic and in-person interviews, and managed salary negotiations to secure top talent.
- Crafted compelling job descriptions and structured offer letters, streamlining the onboarding process for new hires.
- Recruited technical talent including backend and frontend developers, PHP developers, and coders skilled in HTML, CSS, and JavaScript frameworks such as AngularJS, NodeJS, and Bootstrap.
- Successfully recruited for diverse non-technical roles, including Business Development Managers, Project Managers, Accountants, Sales Managers, and Client Servicing professionals across industries throughout India.
- Partnered closely with clients to understand organizational needs, ensuring a seamless end-to-end recruitment experience.
- Demonstrated ability to manage multiple campaigns simultaneously, delivering top-tier candidates while maintaining a client-focused approach.
Talent Acquisition Specialist
Recruiterlane Services
05.2016 - 01.2017
- Spearheaded end-to-end recruitment for IT roles including Frontend/Backend Developers, iOS & Java Developers, UI/UX Designers, and PHP Developers, consistently meeting client hiring goals.
- Recruited Non-IT roles such as Accounts Executive, Business Development, and Regional Sales, expanding talent pipelines across domains.
- Coordinated telephonic and in-person interviews, ensuring seamless candidate experience and timely client interactions.
- Partnered closely with clients to understand requirements, provide strategic hiring solutions, and drive successful campaign outcomes.
- Utilized job portals (Naukri, Monster, LinkedIn) and proactive headhunting to source high-quality candidates.
- Maintained and optimized candidate databases via Microsoft Office 360 for efficient talent tracking and future hiring initiatives.
Education
Post Baccalaureate Diploma - Human Resource Management
Thompson Rivers University
Kamloops, BC04-2021
Master of Commerce - Management
University of Mumbai
Mumbai, India06-2018
Bachelor of Commerce -
Mithibai College
Mumbai, India04-2016
Skills
- Talent Acquisition & Candidate Sourcing
- Interviewing & Candidate Assessment
- Employee Onboarding & Engagement
- Relationship Building & Stakeholder Management
- Communication & Active Listening
- Empathy & Emotional Intelligence
- Problem Solving & Creative Thinking
- Attention to Detail & Compliance Awareness
- Team Collaboration & Leadership
- Tech-Savvy & Software Proficiency
- Adaptability & Time Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
Diploma in Adult Psychology
Timeline
Account Coordinator
SMS Security
02.2024 - Current
Talent Acquisition Specialist
Scrubbi Holdings Inc
05.2023 - 10.2023
Supervisor
Tim Hortons
05.2021 - 03.2023
Recruitment Executive
World Networking Services
09.2017 - 01.2019
Talent Acquisition Specialist
Recruiterlane Services
05.2016 - 01.2017
Post Baccalaureate Diploma - Human Resource Management
Thompson Rivers University
Master of Commerce - Management
University of Mumbai
Bachelor of Commerce -
Mithibai College
Diploma
Diploma in Adult Psychology
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