Dhvani Shah
Calgary,AB
Summary
Experienced community pharmacist dedicated to assisting and educating customers with acute illnesses and chronic medical conditions .Detail-oriented and courteous professional adept at adjusting to diverse settings and patient requirements. Possesses extensive expertise in medical terminology, pharmaceutical storage, and inventory control.
Overview
6
6
years of professional experience
Work History
Clinical Pharmacist
Shoppers Drug Mart
05.2025 - Current
- Proactively engaged all approaching customers to provide immediate, welcoming, and professional pharmacy service.
- Ensured 100% compliance with all federal and provincial regulatory requirements, consistently upholding the highest legal and ethical standards in pharmacy practice.
- Strictly maintained patient privacy and confidentiality by rigorously adhering to all consent management and privacy protocols.
- Delivered expert patient counseling on prescription medications, over-the-counter products, and behind-the-counter items to ensure safe and effective use.
- Maximized the application of expanded scope services, providing advanced professional care such as medication reviews and injection administration.
- Maintained a professional and visible presence to ensure the public could easily identify and access a pharmacist for their healthcare needs.
- Guaranteed the accuracy and therapeutic appropriateness of every prescription dispensed through a meticulous verification process.
- Fostered collaborative relationships with healthcare professionals within the circle of care to optimize patient outcomes and ensure continuity of care.
Staff Pharmacist
Cornerstone CO-OP Pharmacy
06.2022 - 04.2025
- Reviewed and interpreted complex prescriptions for specialty or biologics medications, ensuring accuracy, appropriateness, and adherence to treatment protocols.
- Conducted comprehensive patient consultations.
- Monitored patients' response to medications, assessed adverse effects, and collaborated with healthcare providers to adjust treatment plans as needed.
- Evaluated potential drug interactions with other medications or medical conditions, providing recommendations to minimize risks and optimize patient outcomes.
- Promoted patient compliance and adherence to medications through counseling, education, and medication management strategies.
- Maintained accurate patient records.
- Collaborated with healthcare teams, including physicians, nurses, and other pharmacists, to optimize patient care and achieve treatment goals.
- Stayed up-to-date with the latest developments in medications, attending seminars, conferences, and training programs to enhance professional knowledge.
Staff Pharmacist
Pharmasave
02.2021 - 05.2022
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Performed all dispensing functions in accordance with provincial regulations and standards of practice.
- Supervised and personally checked where necessary, all dispensing duties carried out by a pharmacy assistant.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Actively participated in conducting clinics to administer COVID-19 vaccines and educated the community regarding preventative measures against the infection.
- Effectively resolved insurance rejections and other billing issues.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Efficiently carried out all Nursing Home dispensing and Billing procedures.
Pharmacy Manager
Nairn Pharmacy And Medical Centre
11.2019 - 01.2021
Pharmacist Intern
Keewatin Pharmacy And Medical Clinic
05.2019 - 08.2019
Education
Post-Degree Certificate - QA/QC in The Pharmaceutical Industry
Red River College
Winnipeg, Manitoba04.2016
Bachelor of Science - Pharmacy
Nirma University
05.2015
Skills
- Compassionate patient interactions
- Proficient in Kroll paperless software
- Team-based care coordination
- Proficient in administering injections
- Effective communicator
Languages
English
Hindi
Gujarati
Timeline
Clinical Pharmacist
Shoppers Drug Mart
05.2025 - Current
Staff Pharmacist
Cornerstone CO-OP Pharmacy
06.2022 - 04.2025
Staff Pharmacist
Pharmasave
02.2021 - 05.2022
Pharmacy Manager
Nairn Pharmacy And Medical Centre
11.2019 - 01.2021
Pharmacist Intern
Keewatin Pharmacy And Medical Clinic
05.2019 - 08.2019
Bachelor of Science - Pharmacy
Nirma University
Post-Degree Certificate - QA/QC in The Pharmaceutical Industry
Red River College
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