DHRUWAL SHAH
Project Manager
Scarborough
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
5
5
years of professional experience
5
5
Certification
Work History
Project Manager
Thirdstream Inc
07.2021 - Current
- Lead business and technical analysis of projects and products, ensuring that are delivered on time, within budget, and to satisfaction of clients
- Utilized Scrum and Agile methodologies to ensure smooth execution of projects and foster collaboration among team members
- Built and maintained strong relationships with clients, providing exceptional support and resolving any issues or concerns
- Led a team of 22 professionals, providing guidance, support, and mentorship to foster their professional growth and development
- Conducted research and analysis to identify areas for improvement, implementing solutions to optimize processes and increase productivity.
Project Manager
Canadian Outlet
08.2019 - 07.2021
- Led business analysis and project management activities for E-commerce projects resulting in growth of channels globally
- Collaborated with cross-functional teams to ensure alignment and successful delivery of projects
- Conducted research and analysis to identify areas for improvement, implementing solutions to optimize processes and increase productivity
- Built and maintained strong relationships with clients, providing exceptional support and resolving any issues or concerns.
Technical Analyst
TELEPERFORMANCE
04.2018 - 07.2019
Business Analyst
Durham Family Court Clinic
07.2017 - 03.2018
Education
Postgraduate - Project Management
Durham College
Oshawa, ON2018
Bachelor of Engineering -
Sardar Vallabhbhai Patel Institute of Technology
2016
Skills
- Scrum Mastery
- Business Analysis & Management
- Client Support & Project Functions
- MS Word, Excel, Outlook, Access, Project, PowerPoint, Windows OS, and Data Entry
- Agile Methodologies, Kanban, Version One, JIRA, SQL, Business Analysis, Software
- Development, Process Improvement, Conflict Resolution, SharePoint, Scrum Methodology
- Waterfall SDLC, Tableau, Active Collab, and PowerBI
- Resource Allocation
Certification
- PMP - Project Management Professional
- Certified Scrum product owner
- Six Sigma certified
- Certified Agile project professional
Interests
VOLUNTEERING & COMMUNITY LEADERSHIP:
Volunteer: , Project Manager Speaker - Durham College
Timeline
Project Manager
Thirdstream Inc
07.2021 - Current
Project Manager
Canadian Outlet
08.2019 - 07.2021
Technical Analyst
TELEPERFORMANCE
04.2018 - 07.2019
Business Analyst
Durham Family Court Clinic
07.2017 - 03.2018
Postgraduate - Project Management
Durham College
Bachelor of Engineering -
Sardar Vallabhbhai Patel Institute of Technology
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