Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DHRUVI PANCHAL

Surrey,BC

Summary

A Human resource professional with over two years of progressively increasing experience and solid post-secondary training in human resources and business administration. Has expertise in contract negotiation, job costing analysis, progress improvement, talent and performance management, recruitment/selection, training/development, organizational design, HR policy, and strategic planning. Proven capacity to serve as a strategic HR business partner, create and put into practice effective human resources management plans, and further the business mission Innovative and creative thinker with strong goal-setting and human resources management capabilities in addition to strong presenting, leadership, and interpersonal skills. Self-driven with the capacity to perform well in a fast-paced setting, successfully interact with people at all levels, balance conflicting priorities, and quickly adjust to new obstacles.

Overview

2
2
years of professional experience
4
4
Certification

Work History

Server

Ustaad G
04.2023 - Current
  • Adhered to all safety, sanitization, and food handling guidelines and regulations
  • Offered information on new menu items, seasonal and daily specials, and pairings
  • Entered orders into computer system to coordinate with kitchen staff.

Server

Royal Paan
01.2023 - 03.2023
  • Responsible for taking guests' orders, answering questions about menu, and suggesting meals according to guest preferences
  • Works as Busser and hostess alongside

HR Executive

Tejas Placement Services
03.2022 - 11.2022
  • Organized and maintained records to facilitate programs, events, and activities; Developed and implemented hiring criteria and employment selection assessments to improve staffing quality
  • Plan and prepare Contracts for an academic year and job descriptions
  • Collaboration and preparing contracts as well as signing deals with Employers
  • Prepare Job Ads, work closely with the vendors, and source candidates from Naukri.com and Shine, com portal
  • Formulating, Implementing Recruiting Policies and amending them as and when required
  • Managing recruiting candidates and posting job Ads on LinkedIn, indeed, and Facebook by posting a job
  • Conducting Induction & Joining Formalities
  • Performing exit formalities for the employees
  • Doing a background verification of the shortlisted candidates
  • Maintaining employee's personal files and documentation as required

Customer service executive

Mangalam infotech Pvt. ltd
12.2020 - 05.2022
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service
  • Upheld quality control policies and procedures to increase customer satisfaction
  • Organized client contracts, records, and reports to strengthen traceability
  • Decreased wait time and provided guest interaction and service to develop customer engagement
  • Achieved target speed, volume, and accuracy performance benchmark each week
  • Minimized escalations with skilled handling of emails, chat queries, and calls.

Education

MBA - Business Administration

University Canada West

Bachelor of Technology - Civil Engineering

Silver Oak University
09.2020

Skills

  • Data security and confidentiality
  • Human resources administration
  • Communication management
  • Employee relations
  • Talent recruitment
  • Employee onboarding
  • Applicant interviewing
  • Report preparation
  • Recordkeeping
  • Safety and Security
  • Verbal and Written Communication
  • File and Records Management

Certification

  • Security Professional License- BC
  • Google Digital unlock- Marketing
  • Cambridge Business English- level1
  • Business Law by Adani infrastructure

Timeline

Server

Ustaad G
04.2023 - Current

Server

Royal Paan
01.2023 - 03.2023

HR Executive

Tejas Placement Services
03.2022 - 11.2022

Customer service executive

Mangalam infotech Pvt. ltd
12.2020 - 05.2022

MBA - Business Administration

University Canada West

Bachelor of Technology - Civil Engineering

Silver Oak University

Similar Profiles

CREATE PROFILE
DHRUVI PANCHAL