DHRUVINI PANDYA
Kitchener,Canada
Summary
Positivity, friendliness, communication, and the application of a bachelor's degree in nursing are being used to serve society and uphold peace and good mental and physical health. Motivated [Personal Support Worker] trained in mobility assistance, personal hygiene support and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
Overview
7
7
years of professional experience
Work History
Personal Support Worker
Trinity Village
Kitchener, ON
05.2023 - Current
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Prepared meals according to dietary needs of individuals served.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Performed light housekeeping duties such as laundry services for residents.
- Ensured that all necessary supplies are available for providing quality patient care.
- Provided emotional support for terminally ill patients and their families.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Assisted with meal planning to meet nutritional plans.
Assistant Healthcare Administrator
Myers physiotherapy and sports injury clinic
Cambridge, ON
09.2022 - 10.2023
- Assisted with the development and implementation of healthcare policies, procedures and protocols.
- Provided administrative support to department managers in the areas of budgeting, personnel management and regulatory compliance.
- Reviewed medical records for accuracy and completeness prior to filing them into electronic health record systems.
- Collaborated with other healthcare professionals on interdisciplinary teams to provide comprehensive patient care services.
- Scheduled appointments for patients according to their individual needs while ensuring adequate coverage for all providers.
- Created reports summarizing financial data related to billing, collections and accounts receivable activities.
- Ensured HIPAA compliance by monitoring employee access levels and preventing unauthorized disclosure of confidential information.
- Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
- Collaborated with physicians to manage patients' recovery and reviewed vital signs, lab tests and x-ray results.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Maintained awareness of government regulations, health insurance changes and financing options.
Personal support worker
The village at university gates
Waterloo, Ontario
08.2021 - 12.2022
- Helping the residents in daily activities such as bathing, grooming, eating, Help in the transfer of residents, Providing the companionship to the residents, Recognizing, observing and reporting changes in the client's condition and behavior back to the agency or Doctor
Healthcare Administrator
Ahmedabad School of Nursing
Ahmedabad, India
01.2020 - 01.2021
- Managing the staff schedule, Keeping the paperwork ready for inspection of the organization, Look about the organization finance and audits, Look upon the scholarship of the students of the organization, Getting the permission for clinical posting from the hospital, Keep in touch with Gujarat nursing council for admission procedure and examination of students
Staff Nurse
Vishwa Medical and Heart Hospital
Ahmedabad, India
01.2017 - 01.2020
- Assisted in heart surgery, Assisted the physician in OPD, Checked the vitals and taking the blood of patients in OPD for assessment of disease, Administer the medication to patients, Provision of pre operative and post operative care to patients, Provision of health education regarding health concerns and psychological support to patients, Admission and discharge procedure assisted with the physician
Covid screener
Primary health Centre
Ahmedabad, India
01.2019
- Rapid test screening of covid for movers at highway, Screening of high-risk contact, Distribution of vitamin supplements to high-risk people
Education
Healthcare Administration and Service Management -
Conestoga College, Waterloo Campus
08.2022
CPR Training certification -
Apollo Health Care
01.2021
Bachelor of science in Nursing B.Sc. (N) - Nursing
B.M.C.B. College of Nursing
Gujarat, India09.2017
Skills
- Good interpersonal communication skill
- Good mathematical skill
- Good analytical skill
- Ability to handle complex work
- Ability to work in fast environment
- Multi-tasking
- Empathetic
- Caring
- Flexible to face challenges
- Good knowledge of clinical practices and protocols
- Privacy and Confidentiality
- Client Relationship Management
- Patient Care
- Meal Preparation
- ADL Assistance
- Behavioral Management
- Incident Reporting
- Compassionate Communication
- Complex Problem-Solving
- Dependable and Responsible
Affiliations
Trained Nurses' Association of India, 2013-Till date
Languages
English
Professional
Gujarati
Professional
Hindi
Professional
References
References available upon request.
Timeline
Personal Support Worker
Trinity Village
05.2023 - Current
Assistant Healthcare Administrator
Myers physiotherapy and sports injury clinic
09.2022 - 10.2023
Personal support worker
The village at university gates
08.2021 - 12.2022
Healthcare Administrator
Ahmedabad School of Nursing
01.2020 - 01.2021
Covid screener
Primary health Centre
01.2019
Staff Nurse
Vishwa Medical and Heart Hospital
01.2017 - 01.2020
Healthcare Administration and Service Management -
Conestoga College, Waterloo Campus
CPR Training certification -
Apollo Health Care
Bachelor of science in Nursing B.Sc. (N) - Nursing
B.M.C.B. College of Nursing
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