DHRUVIL MEHTA
Halifax
Summary
Customer-focused and adaptable hospitality professional with hands-on experience in guest service and utility operations. Proven ability to create memorable experiences for guests by ensuring a clean, safe, and welcoming environment. Skilled in multitasking, sanitation procedures, food safety, and team collaboration across departments. Committed to upholding high standards of quality, professionalism, and service excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Room Service Attendant
Quality Inn Hotel
01.2024 - Current
- Communicated effectively with kitchen and housekeeping to ensure timely service and clean accommodations.
- Maintained comprehensive knowledge of hotel services and procedures to support guest needs.
- Resolved guest concerns promptly, ensuring high satisfaction and return visits.
- Maintained detailed knowledge of hotel amenities, services, policies, and procedures to provide accurate information to guests.
- Enhanced guest satisfaction by promptly addressing and resolving inquiries and concerns.
- Supported colleagues during high-volume periods by stepping in and helping with tasks outside the scope of room service responsibilities when necessary.
Crew Member
McDonald's
09.2023 - 02.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Post-Baccalaureate Diploma - Occupational Health And Safety Management
Cape Breton University
05-2025
Associate of Applied Science - Biotechnology
Parul University
05-2021
Skills
- Guest Relations & Communication
- Table Setting & Food Delivery Support
- Cleaning & Sanitation (Kitchen, Dining, Laundry)
- Cash Handling & POS Operation
- Multitasking in High-Volume Environments
- Professional Appearance & Policy Adherence
- Equipment Operation (Dishwasher, Linen Machines)
- Safety & Hazard Prevention
Certification
- WHMIS
- First Aid/CPR
- Food Safety Handler
- OHS legislation
- IRS
Timeline
Room Service Attendant
Quality Inn Hotel
01.2024 - Current
Crew Member
McDonald's
09.2023 - 02.2024
Associate of Applied Science - Biotechnology
Parul University
Post-Baccalaureate Diploma - Occupational Health And Safety Management
Cape Breton University
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