Summary
Overview
Work History
Education
Skills
Timeline
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DHRUVIL CHAUDHARY

Lethbridge,AB

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Specialist

Subway
09.2023 - 02.2024
  • Implemented strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.

Cashier

D-MART (Mehsana, Gujrat,India)
01.2022 - 07.2023
  • Provided exceptional customer service while processing sales transactions
  • Greeted customers, answered questions, and resolved any issues during checkout process

Education

High school or equivalent -

SHREE SWAMINARAYAN GURUKUL HIGH SCHOOL
Gandhinagar
04.2021

Bachelor's - General Arts And Science

LETHBRIDGE COLLEGE
Lethbridge, AB

Skills

  • Recognized as an exceptional team player, emphasizing collaboration, team building, and a commitment to outstanding customer service
  • Possesses expertise in managing cash transactions at the Point of Sale (POS) and efficiently handling phone orders
  • Accomplished typing with a speed of 60 WPM, maintaining an accuracy rate of 969%, and a minimal error rate of less than 17%

Timeline

Customer Service Specialist

Subway
09.2023 - 02.2024

Cashier

D-MART (Mehsana, Gujrat,India)
01.2022 - 07.2023

High school or equivalent -

SHREE SWAMINARAYAN GURUKUL HIGH SCHOOL

Bachelor's - General Arts And Science

LETHBRIDGE COLLEGE

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DHRUVIL CHAUDHARY