DHRUVI PATEL
BRAMPTON,ON
Summary
Professionally trained to analyze the business and its financial account with diploma from Centennial College. Strong ability to work in fast-paced environment that requires a high degree of multi-tasking, with minimum. supervision, independently or in a team. Exquisite communication skills with customers and colleagues. Experience in managing high- volume accounts, implementing collections strategies, and managing AR Teams. Offering strong expertise in contract negotiation, financial reporting, accounting, billing and collection systems. Outstanding troubleshoot and root cause analysis skills, proven ability to understand and achieve quantitative and qualitative standards. Strong written and verbal communication skills.
Overview
5
5
years of professional experience
Work History
Receptionist
BATTLEDORE ACADEMY
Vaughan, Canada
08.2024 - Current
- Handling queries and complaints via phone, email, and general correspondence
- Good telephone communication etiquette
- Organized and resourceful
- Customer-focused
- Active listener
- Adept at prioritizing, scheduling, and multitasking
- Ability to handle office equipment, such as the telephone system, printer, and fax machine
- Fast and eager learner
- Serve visitors by greeting, welcoming, and directing them appropriately
- Notifies companies personnel of visitor arrival and maintains security and telecommunications
Accounting Intern
VEGA MACHINES INC
Mississauga, Canada
11.2022 - Current
- Collaboration with finance team to analyze financial data and provide insights for decision making purposes, including cost analyses, revenue forecasting and budgeting
- Support the accounts payable and accounts receivable department by verifying vendor invoices and customer payments, performing reconciliations, and resolving discrepancies
- Accurately review, code, and process vendor invoices in SAP Concur or manually voucher as required
- Ensure invoices are matched to purchase orders, receiving reports and investigate discrepancies through coordination with relevant stakeholders and resolve issues in a timely manner
- Utilize SAP Concur and excel for expense reporting, corporate credit cards, and reimbursements
- Ensure compliance with company policies regarding expense reports
- Assist employees with expense report submission and troubleshooting
- Accuracy is crucial in payroll processing to avoid errors and compliance issues
- Ability to analyze payroll data and identify discrepancies
- Handling payroll processing deadlines and managing multiple tasks efficiently
- Familiarity with payroll software like ADP, Paychex, or QuickBooks
- Effective communication with employees, management, and other departments
Cashier
LITTLE CAESARS
Etobicoke, Canada
11.2022 - 03.2023
- Cleaned and sanitized cashier workstation and scanning area
- Helped customers complete purchases, locate item and join reward programs
- Worked with other associate to support cashier and management needs
- Trained new cashier team members in customer service and money handling processes
- Answered questions about store policies and addressed customer concerns
- Increased access to inventory by supporting merchandise stocking and search efforts
Team member
Tim Hortons
Thornhill, Canada
10.2020 - 10.2022
- Responsible for maintaining good customer services
- Serves more than 100 customers daily, with outstanding and professional service
- Giving some suggestions to the managers about the co-worker’s performance towards the customers
- Keeping a check on the inventory and new merchandise product available for the customers
- Clearing the complaints from the customers and dealing with it professionally
Cashier
KANGA MEAT PIES
Toronto, Canada
10.2019 - 03.2020
- Used cash registers and POS systems to request and record customers’ orders and compute bills
- Maintaining a positive vendor relationship
- Used to serve 50+ customers per day
- Determining quantity of products to prepare for next day
- Magnificent hands over cash registers
- 10 complaints were handled in a skilful way
Education
ADVANCED DIPLOMA IN BUSINESS ADMINISTRATION - INTERNATIONAL BUSINESS MANAGEMENT
CENTENNIAL COLLEGE
TORONTO, ON12.2022
Skills
- MS Office (Word, Excel, PowerPoint)
- QuickBooks
- SAP
- Strong leadership skills
- Detail-oriented
- Analytical Problem Solving
- Data Analysis and Management
- Reporting Proficiency
- Multitasking
- Prioritization
References
Available upon request.
Timeline
Receptionist
BATTLEDORE ACADEMY
08.2024 - Current
Accounting Intern
VEGA MACHINES INC
11.2022 - Current
Cashier
LITTLE CAESARS
11.2022 - 03.2023
Team member
Tim Hortons
10.2020 - 10.2022
Cashier
KANGA MEAT PIES
10.2019 - 03.2020
ADVANCED DIPLOMA IN BUSINESS ADMINISTRATION - INTERNATIONAL BUSINESS MANAGEMENT
CENTENNIAL COLLEGE
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