Dhruvi Bavariya
202 Burnhamthorpe Rd E, Mississauga,Canada
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
Mits Airconditioning Inc.
Mississauga, Canada
05.2023 - Current
- Sourced vendors for cost-effective materials needed for production.
- Prepared reports on operational performance metrics and presented them to management team.
- Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
- Managed inventory control, reducing waste and optimizing stock levels for operational needs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Resolved customer complaints or answered customers' questions.
IT Support Specialist
Seagate
12.2020 - 12.2022
- Assessed customer needs to determine the best course of action for data recovery.
- Monitored performance of storage systems during the recovery process in order to identify potential issues.
- Investigated root cause of failed systems or corrupted data using log analysis methods.
- Maintained detailed records of all recovered files, including metadata information.
- Tested storage devices for functionality prior to initiating data recovery process.
- Collaborated with senior technicians on complex data recovery issues.
- Recovered lost partitions from damaged disks using appropriate software utilities.
- Provided technical support in person or by phone regarding data recovery services.
Credit Card Sales Representative
PC Financial
Toronto, Canada
03.2020 - 11.2020
- Assisted customers in making informed decisions on the best credit card product for their needs.
- Reviewed credit history to determine eligibility for certain types of cards.
- Developed and implemented sales strategies to increase credit card applications.
- Upgraded existing accounts by offering more competitive terms or higher limits.
- Demonstrated strong knowledge of banking laws and regulations pertaining to credit cards.
Credit Card Sales Representative
BMO
Kitchener, Canada
04.2019 - 02.2020
- Greeted customers with energy and enthusiasm, analyzed prospects' behavior, built rapport, championed services being offered and presented enticing opportunity to become cardholder.
- Collaborated with credit association and business representatives to exchange valid credit information.
- Requested financial documents from customers.
- Reviewed customer financial data to ascertain level of risk involved for extending credit.
- Responded to inquiries from customers regarding credit card terms and conditions.
Education
Post Graduation - International Business Management
Sheridian
Mississauga, ON09-2024
Post Graduation - Project Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener08-2020
Bachelor of Science - Information Technology
Charotar University of Science And Technology
India04-2015
Skills
- Operational planning
- Logistics coordination
- Quality assurance and control
- Risk management
- Forecasting
- Operations management
- Logistics management
- Customer relationship management
- Teamwork and collaboration
References
References available upon request.
Timeline
Operations Coordinator
Mits Airconditioning Inc.
05.2023 - Current
IT Support Specialist
Seagate
12.2020 - 12.2022
Credit Card Sales Representative
PC Financial
03.2020 - 11.2020
Credit Card Sales Representative
BMO
04.2019 - 02.2020
Post Graduation - International Business Management
Sheridian
Post Graduation - Project Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Information Technology
Charotar University of Science And Technology
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