Dhruval Chaudhari
Brampton
Summary
Retail Dedicated and customer-focused retail professional with over 2 years of experience, seeking to leverage my skills in creating exceptional shopping experiences. Renowned for a strong work ethic, attention to detail, and the ability to excel in fast-paced environments. Proven expertise in inventory management, sales optimization, and delivering outstanding customer service. Experienced in various aspects of retail operations including merchandising, logistics, loss prevention, and team leadership. Demonstrated success in fostering teamwork and achieving sales targets. Eager to bring my dedication and skills to a dynamic retail environment, ensuring high customer satisfaction and operational efficiency. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
Work History
Retail Associate
Home Hardware
02.2024 - 06.2024
- Process sales transactions accurately and efficiently using the point-of-sale system
- Monitor inventory levels and report low stock or out-of-stock items
- Ensure proper labeling and pricing of merchandise
- Promote and explain current promotions, sales, and store policies
- Stay informed about product knowledge, industry trends, and store procedures
- Participate in regular training sessions and meetings to improve service skills and product knowledge
- Conducted regular audits and maintained accurate inventory records to minimize discrepancies and stockouts
- Adhere to all safety guidelines and protocols to ensure a safe shopping environment.
Stock Clerk
Metro
06.2023 - 12.2023
- Contributing to a safe, clean and hazard free work environment through adherence
- Assist customers in locating products and offer advice on product selection
- Stock shelves and ensure merchandise is properly displayed and organized
- Maintain cleanliness and orderliness of the sales floor and work areas
- Unloads and sorts general merchandise trailers
- Assist in receiving, unpacking, and organizing incoming merchandise shipments
- Labels and places overstock merchandise.
Education
Diploma - Business Accounting
Sheridan College
Brampton, ON12.2023
Skills
- Customer Service Excellence: Demonstrated ability to provide outstanding customer service by addressing customer needs promptly and professionally, ensuring a positive shopping experience
- Team Collaboration: Proven track record of working effectively in a team environment, contributing to collective goals and fostering a supportive workplace culture
- Communication Skills: Strong verbal and written communication skills, enabling clear and efficient interaction with customers, team members, and management
- Attention to Detail: Keen attention to detail in managing inventory, merchandising, and maintaining store cleanliness, ensuring high standards are met consistently
- Problem Solving: Adept at identifying and resolving issues efficiently, improving customer satisfaction and operational efficiency
- Sales and Merchandising: Experience in sales, upselling, and cross-selling products, as well as creating attractive and organized merchandise displays
- Adaptability and Flexibility: Ability to adapt to changing priorities and work in a fast-paced retail environment, maintaining a positive attitude under pressure
- Product Knowledge: In-depth understanding of store products and services, enabling informed assistance to customers and effective inventory management
- Time Management: Excellent time management skills, ensuring tasks are completed accurately and within deadlines, contributing to smooth store operations
- Process Improvement: Identified and implemented process improvements to enhance logistical efficiency and reduce operational costs
- Reliability
- Positive and engaging demeanor
Languages
Gujarati
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Retail Associate
Home Hardware
02.2024 - 06.2024
Stock Clerk
Metro
06.2023 - 12.2023
Diploma - Business Accounting
Sheridan College
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