Dhruv Wadhwa
San Francisco
Summary
Results-driven professional with extensive experience in sales and e-commerce management. Proven success in retail and automotive sales, focusing on customer satisfaction and exceptional service delivery. Strong ability to drive sales growth and enhance online commerce performance through strategic initiatives.
Overview
6
6
years of professional experience
Work History
Delivery Partner
Amazon
San Francisco
07.2024 - Current
- Coordinated routes and schedules to ensure timely deliveries and optimal efficiency.
- Managed high-volume, time-sensitive routes while adhering to detailed customer delivery requirements.
- Collaborated with warehouse staff to enhance package handling and dispatching procedures.
- Communicated with customers to address concerns promptly and ensure satisfaction.
Sr. Sales Consultant (Hyundai & Genesis)
Cardinale Automotive Group
San Bruno
07.2023 - 07.2024
- Interacting with the customers at the dealership, helping customers find a suitable car for them, calling customers to schedule appointments for test drives, explaining the features of the car whilst on the test drive, giving them a walk-around of the car highlighting best features of the car.
- Negotiating numbers with the customers and giving them the delivery of the car.
- Creating a warm customer experience and constantly being in touch with the customer post-delivery.
Sales Specialist
Target
San Bruno
05.2023 - 07.2023
- Pushing Domestics, Style, Tech, Seasonal, Home decor, Storage and HIPA products on sales floor.
- Auditing the sales floor, Back Stocking products, Transitioning products, Fulfillment and OP including ship from store batches, Tech booth checkout, Cashier checkout, assisting guests find products they are looking for in the store.
Sales Consultant
LS Sales Pvt Ltd
Delhi
03.2020 - 05.2023
- Professionally managed a small-scale e-commerce business in India, specializing in online retail operations on Amazon and Flipkart platforms.
- Achieved an impressive 4.5+ customer rating on both Amazon and Flipkart.
- Successfully processed and delivered over 7,000 customer orders, resulting in cumulative sales totaling approximately 20 lakh Indian Rupees (equivalent to $30,000 in lifetime sales).
Education
Associate of Science - Business Administration
California State University, Chico
Chico, CA01-2027
Associate of Science - Business Administration
College of San Mateo
San Mateo, CA08-2025
High School Diploma -
Shiv Nadar School
Noida, India07.2022
Skills
- Sales negotiation
- B2C sales
- Customer service
- Problem solving
- Team collaboration
- Sales strategies
- Time management
- E-commerce management
- Networking
- Goal oriented
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Professional
Timeline
Delivery Partner
Amazon
07.2024 - Current
Sr. Sales Consultant (Hyundai & Genesis)
Cardinale Automotive Group
07.2023 - 07.2024
Sales Specialist
Target
05.2023 - 07.2023
Sales Consultant
LS Sales Pvt Ltd
03.2020 - 05.2023
Associate of Science - Business Administration
California State University, Chico
Associate of Science - Business Administration
College of San Mateo
High School Diploma -
Shiv Nadar School