DHRUV SHAH ASHOK
Montreal
Summary
Electronics and communication engineer with post-diploma in Computer networking and security (Cisco and Microsoft), looking forward to obtaining a challenging and responsible position in the organization as a beginner. I am punctual, focused, and a versatile person, always inquisitive to learn more. I can easily adapt to working in new teams, and can also manage stress, Offering exemplary planning, management and communication skills
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer and Technical support
Rudra Consultancy
08.2020 - 02.2021
- Delivered customer support, specializing in digital signature, mutual funds and share market application
- Ensured seamless operational efficiency by providing technical support to internal teams
- Served as primary resource for technical troubleshooting and guidance within the organization
- Resolved complex technical issues, contributing to enhanced customer satisfaction
Education
Post graduation - Network Management (Cisco & Microsoft)
Collage LaSalle
Bachelor of Technology - Electronics and Communication engineering
GEC Gandhinagar
Skills
- Networking: ARP, TCP/IP, LAN, VLAN, EIGRP, RIP
- Operating system: Windows server (2008, 2016, 2022), CentOS
- Services: Active Directory, DNS, DHCP, Docker, Mall services, Web service, OpenVAS
- Infrastructure: Configuration of Network Router, Switches, Clusters
- Virtualization: VMware
- Security: Firewall, VPN, Proxy, incident and risk management, SSH
- Teamwork and collaboration
Languages
English
Full Professional
French
Professional Working
Certification
- CCNAv7 Enterprise Networking, Security and Automation
- CCNAv7 Switching, Routing and Wireless Essentials
- CCNAv7 Introduction to Networks
- IT Essentials: PC Hardware and Software
- Completion of BSNL communication course -india
Timeline
Customer and Technical support
Rudra Consultancy
08.2020 - 02.2021
Bachelor of Technology - Electronics and Communication engineering
GEC Gandhinagar
Post graduation - Network Management (Cisco & Microsoft)
Collage LaSalle