Dhruv Raval
Ajax,ON
Summary
History of working effectively in clinical research to advance expertise and enhance business operations. Develops and customizes applications to meet demanding targets while using unique computational approaches and analytical tools. Well-versed in business intelligence, database management and enterprise application integration, along with in-depth knowledge of Human Anatomy and Physiology gained from Doctor of Pharmacy (Pharm.D)
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Oh Bombay
Whitby, ON
11.2022 - Current
- Delivered services to customer locations within specific timeframes.
- Planned menus, ordered supplies and managed kitchen staff.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Trained new chefs on proper cooking techniques and menu items.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Checked quality of raw materials before use.
- Prepared high-quality dishes according to established recipes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Customer Service Representative
walmart
Toronto, ON
02.2022 - 10.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Pharmacist
Shreeji Medical Store
Vadodara, Gujarat
08.2021 - 11.2021
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.
- Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery.
- Checked prescriptions for proper contents and labeling.
- Compounded, packaged, labeled and dispensed medications.
- Counseled patients on drug therapies to ensure proper intakes.
Clinical Research Assistant
Alembic Group
Vadodara, Gujarat
06.2020 - 07.2021
- Assisted in the preparation of study protocols and informed consent documents for clinical trials.
- Provided support with the development of case report forms and other study related documents.
- Analyzed data collected from various sources such as laboratory results or patient questionnaires for quality assurance purposes.
- Compiled monthly progress reports summarizing key milestones achieved during the course of a trial.
- Updated and maintained information accuracy within patient database.
- Monitored compliance with FDA guidelines.
- Supported team in developing research protocols.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Processed orders for medical supplies and lab equipment.
- Assisted back office patient processes to reduce office wait times.
- Changed dressings on wounds to prevent infection and check for healing.
- Educated clinical study participant and addressed concerns.
Education
Advanced Diploma - Biotechnology
Centennial College of Applied Arts And Technology
Scarborough, ON08.2023
Master of Science - Pharmacy
Parul University
Gujarat, India04.2020
Skills
- Resource Management
- Integrated Medical Reporting
- Status Reporting
- Patient Safety
- Detailed Documentation
- Quality Control
- Report Writing
- Clinical Documentation
- Data Collection
- Patient Education
- Regulatory Compliance
- Sales Skills
- Calculating Doses
- Dispensing Medicines
- Supply Ordering
- Quality Assurance Controls
- Regulatory Standards
Affiliations
- Cooking
- Gardening
- sports
Accomplishments
- Research article: "A study on drug utilization review of Cephalosporins in general medicine ward"
- State-level winner: Second Price in Model making competition on Extraction of eucalyptus oil from eucalyptus leaves.
- Runner Up in inter-college poster presentation competition
Certification
- Licensed Pharmacist with Pharmacy council of India
Languages
English
Professional
Hindi
Full Professional
Gujarati
Native/ Bilingual
Punjabi
Elementary
Timeline
Restaurant Manager
Oh Bombay
11.2022 - Current
Customer Service Representative
walmart
02.2022 - 10.2022
Pharmacist
Shreeji Medical Store
08.2021 - 11.2021
Clinical Research Assistant
Alembic Group
06.2020 - 07.2021
Advanced Diploma - Biotechnology
Centennial College of Applied Arts And Technology
Master of Science - Pharmacy
Parul University
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