Summary
Overview
Work History
Education
Skills
Certification
Availability
Languages
References
Timeline
Generic

DHRUV RANA

Vancouver,BC

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Human Resource Department

VST Industries Ltd.
09.2023 - 12.2025
  • Coordinated onboarding for new employees, ensuring essential documentation completion and cultural assimilation.
  • Shortlisted resumes and CVs based on job requirements, showcasing attention to detail in candidate selection.
  • Calculated and processed employee salaries, adhering to company policies for timely payroll disbursement.
  • Organized interviews with management and candidates, providing logistical support for seamless scheduling.
  • Managed various HR administrative tasks, including maintaining employee records and updating databases.
  • Ensured compliance with employment laws by documenting HR processes and staying informed on regulations.
  • Updated and maintained databases with current information.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Operations Manager

69 Parcels ltd.
North Vancouver, British Columbia
03.2024 - 02.2025
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Built strong operational teams to meet process and production demands.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.

Part Time

Domino's
Delhi, India
12.2022 - 08.2023
  • Provided exceptional customer service as cashier by ensuring accurate order processing and resolving inquiries efficiently.
  • Completed deliveries punctually while adhering to safe driving practices for customer satisfaction.
  • Acquired proficiency in pizza-making techniques, enhancing production of high-quality pizzas through effective dough preparation and topping application.
  • Collaborated with team members to maintain workflow, assisting in order assembly, inventory management, and workplace cleanliness.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Identified needs of customers promptly and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

MBA - Marketing

University Canada West
Vancouver, BC
09-2025

Bachelor of Science - Technology

Gateway Institute of Science And Technology
Sonipat
01.2022

Skills

  • Organizational skills
  • Time management
  • Communication skills
  • Interpersonal skills
  • Independent work
  • Team collaboration
  • Attention to detail
  • Multitasking abilities
  • Market analysis
  • Digital marketing
  • Verbal communication
  • Critical thinking
  • Project planning
  • Organization
  • Good Telephone Etiquette
  • Quality assurance

Certification

  • Selling It Right
  • Forklift

Availability

Full-Time

Languages

Hindi
Native/ Bilingual
English
Full Professional
Punjabi
Limited

References

References available upon request.

Timeline

Operations Manager

69 Parcels ltd.
03.2024 - 02.2025

Human Resource Department

VST Industries Ltd.
09.2023 - 12.2025

Part Time

Domino's
12.2022 - 08.2023

MBA - Marketing

University Canada West

Bachelor of Science - Technology

Gateway Institute of Science And Technology

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DHRUV RANA