Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Dhruv Patel

Stittsville

Summary

Dynamic Shift Supervisor at Guac Mexi Grill with a proven track record in employee training and inventory control. Enhanced workflow efficiency and reduced waste through strategic process improvements. Committed to maintaining high customer satisfaction and workplace safety, leveraging strong cash handling skills and effective staff management to drive operational success. As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Guac Mexi Grill
10.2021 - 01.2025
  • Supervised daily operations, ensuring compliance with food safety and quality standards.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Coordinated inventory management, reducing waste through efficient stock control methods.
  • Implemented process improvements, enhancing workflow efficiency across shifts.
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.

Cashier

Ultramar Gas Station
10.2020 - 03.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances and reconciled end-of-day reports.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Gas Station Attendant

Global Gas Station
08.2019 - 07.2020
  • Operated fuel dispensers and maintained accurate inventory levels.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Ensured cleanliness and safety of facility, adhering to all health regulations.

Education

BBA - Business Administration - Accounting

Centennial College
Scarborough,ON
08-2021

Skills

  • Cash handling
  • Inventory control and record keeping
  • Employee training

  • Workplace safety
  • Staff management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Shift Supervisor

Guac Mexi Grill
10.2021 - 01.2025

Cashier

Ultramar Gas Station
10.2020 - 03.2021

Gas Station Attendant

Global Gas Station
08.2019 - 07.2020

BBA - Business Administration - Accounting

Centennial College
Dhruv Patel