DHRUV PATEL
Toronto
Summary
Compassionate and dependable Wheelchair Attendant with hands-on experience assisting airline passengers with disabilities. Skilled in providing safe transport, courteous customer service, and compliance with airport safety procedures. Seeking to join PrimeFlight Aviation Services at Toronto Pearson International Airport to ensure comfort and dignity for all travellers.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Wheelchair Attendant
Dignity Transportation
Toronto
07.2024 - Current
- Assisted passengers with mobility needs in wheelchairs and electric carts to/from gates, concourses, and baggage claim.
- Safely lifted and transferred passengers in/ out of wheelchairs and aircraft seats.
- Escorted unaccompanied minors, ensuring identification and paperwork were completed accurately.
- Delivered excellent customer service by addressing passenger needs with patience and professionalism.
- Coordinated with airline staff and airport authorities to ensure timely boarding and safe travel.
Office Administrative Assistant
Hilton Hotel
09.2023 - 06.2024
- Assisted guests with check-in/out and addressed inquiries.
- Coordinated with staff to ensure safety and smooth guest experiences.
- Maintained accurate records and schedules.
- Ordered supplies and maintained an inventory of office equipment.
Education
Diploma - Business Accountancy
Seneca College of Applied Arts And Technology
North York 08.2023 - 04.2025
Skills
- Wheelchair transport and safe lifting (up to 32 kg)
- Passenger assistance with disabilities and special needs
- Escorting unaccompanied minors and verifying identification
- Customer service and conflict resolution
- Knowledge of airport/airline safety procedures
- Flexible availability (nights, weekends, holidays)
- Ability to stand/walk 6-8 hours continuously
Languages
English
First Language
Swahili
Advanced (C1)
C1
Gujarati
Upper Intermediate (B2)
B2
Timeline
Wheelchair Attendant
Dignity Transportation
07.2024 - Current
Office Administrative Assistant
Hilton Hotel
09.2023 - 06.2024
Diploma - Business Accountancy
Seneca College of Applied Arts And Technology
08.2023 - 04.2025