Dhruv Patel
Greater Sudbury,ON
Summary
Dynamic sales associate with proven expertise at Dollarama in cash handling and customer service. Adept at building rapport and loyalty, while ensuring store organization and visual appeal. Recognized for reliability and teamwork, consistently contributing to a positive shopping experience and driving repeat business. Skilled in POS operation and complex problem-solving.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
Dollarama
01.2025 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Team Member
A & W Fast Food Restaurant
08.2024 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Applied Science - Computer Engineering
CAMBRIAN COLLEGE
Greater Sudbury, ON04-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
- Cash handling
- Cash register operation
- Stocking and receiving
- Sales expertise
- Store opening and closing
- Complex Problem-solving
- POS system operation
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Sales Associate
Dollarama
01.2025 - Current
Team Member
A & W Fast Food Restaurant
08.2024 - 11.2024
Associate of Applied Science - Computer Engineering
CAMBRIAN COLLEGE
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