DHRUV PATEL
Kitchener
Summary
Experienced in providing excellent customer service, handling transactions accurately, and maintaining organized and clean work environments. Skilled in restocking merchandise, assisting customers with inquiries, and collaborating with team members to achieve operational goals. Committed to ensuring a positive shopping experience by following company policies and health and safety standards.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Store Associate
Dollarama
New Hamburg, Ontario
09.2023 - 12.2024
- Provided exceptional customer service by assisting shoppers with product inquiries and purchases.
- Processed transactions accurately and efficiently at the cash register.
- Ensured the store was well-organized by restocking shelves, maintaining displays, and adhering to inventory standards.
- Performed regular price checks and ensured merchandise was accurately labeled.
- Supported loss prevention efforts by monitoring store activity and adhering to company security protocols.
- Maintained a clean and safe shopping environment by following health and safety guidelines.
- Worked collaboratively with team members to achieve daily operational goals.
Cashier
No Frills
Waterloo, Ontario
01.2024 - 11.2024
- Provided excellent customer service by efficiently processing purchases, handling payments, and assisting with inquiries.
- Operated cash registers and POS systems to ensure accurate transactions.
- Maintained a clean and organized checkout area, following health and safety standards.
- Balanced cash drawer at the end of each shift to ensure accurate reporting.
- Supported team efforts by assisting in bagging groceries and addressing customer concerns promptly.
- Followed company policies to maintain a positive shopping experience for all customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Conestoga College
Waterloo, ON 01.2024 - Current
Skills
Customer service
Product display
Payment processing
Shipment processing
Customer assistance
Store cleanliness maintenance
Cash register operation
Inventory control
Cash handling accuracy
POS systems
Active listening techniques
Timeline
Cashier
No Frills
01.2024 - 11.2024
High School Diploma -
Conestoga College
01.2024 - Current
Store Associate
Dollarama
09.2023 - 12.2024
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