Dhruv Patel
Mississauga,ON
Summary
Driven Supervisor with proven leadership at Bar Burrito and SUBWAY Restaurants, enhancing team productivity and customer satisfaction. Excelled in staff management and employee motivation, while adept in Gas Metal Arc Welding. Increased productivity by implementing efficient workflows, significantly improving team efficiency without exceeding a numerical percentage.
Overview
5
5
years of professional experience
Work History
Supervisor
Bar Burrito
06.2023 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted routine inspections to check quality and compliance with established specifications.
Supervisor
SUBWAYRestaurants
06.2021 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated employee performance and coached and trained to improve weak areas.
Machine Operator Technician
Kailas Foundry
06.2019 - 01.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Measured and accurately cut pieces for joining and fabrication work.
- Maintained tools and equipment for welding team.
- Performed various welding techniques such as MIG to accomplish diverse tasks across multiple projects.
Education
Welding
AAA Canadian Welding Academy
North York, ON05.2024
Diploma - Electromechanical Technician - Robotics
St. Clair College of Applied Arts And Technology
Windsor, ON06.2022
Bachelor of Science - Mechanical Engineering
Navrachana University
Vadodara (India )04.2020
Diploma - Mechanical Engineering
Parul University
Vadodara (India)09.2017
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Weld Repair Techniques
- Welding procedure specification
- Gas Metal Arc Welding
Languages
English
Professional Working
Gujarati
Full Professional
Hindi
Full Professional
Timeline
Supervisor
Bar Burrito
06.2023 - 04.2024
Supervisor
SUBWAYRestaurants
06.2021 - 05.2023
Machine Operator Technician
Kailas Foundry
06.2019 - 01.2020
Welding
AAA Canadian Welding Academy
Diploma - Electromechanical Technician - Robotics
St. Clair College of Applied Arts And Technology
Bachelor of Science - Mechanical Engineering
Navrachana University
Diploma - Mechanical Engineering
Parul University
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