Summary
Overview
Work History
Education
Skills
Timeline
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DHRUV PATEL

EDMONTON,AB

Summary

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

6
6
years of professional experience

Work History

Supervisor

Papa John's Pizza
11.2021 - Current
  • Trained new employees on company policies, procedures and work ethics
  • Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
  • Oversaw the training of new employees on job responsibilities and expectations
  • Worked closely with upper management to develop strategies for improving operational efficiency within the department
  • Communicated employee, customer and workplace needs to managers
  • Tracked company inventory and noted item shortages for future product orders
  • Analyzed data from surveys and reports to identify trends or opportunities for improvement.

Marketing Coordinator

Solar Zero
09.2020 - 11.2021
  • Coordinated the design of promotional materials such as flyers, brochures, and signage
  • Collaborated with designers, writers, and other professionals to produce high-quality materials
  • Collaborated with other teams on projects related to product launches and promotions
  • Created content for various digital platforms, including websites, email campaigns, and social media
  • Managed relationships with vendors and suppliers for promotional materials
  • Identified areas for improvement within existing processes and procedures
  • Developed brand strategies with product analysis and category insight.

Store Supervisor

SUBWAY®Restaurants
01.2019 - 09.2020
  • Engaged with customers to build relationships and brand loyalty, using company tools
  • Executed store opening and closing procedures to facilitate daily operations
  • Developed and maintained effective relationships with customers, staff and management
  • Adjusted store staffing based on demands of business
  • Monitored store operations including cash handling, customer service standards and security protocols
  • Resolved customer sales and service complaints to foster positive experience and retains customers
  • Utilized daily sales reports to direct and prioritize tasks
  • Directed store earnings by driving top-line sales and managing controllable contributions.

Store Manager

Bottle Stop
06.2018 - 01.2019
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store
  • Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
  • Solved problems and resolved conflicts for team members and customers
  • Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly
  • Stocked and organized products in storage spaces and retail shelves
  • Evaluated customer feedback and complaints to locate weaknesses and improve service
  • Leveraged new sales strategies to increase store revenue.

Education

Certificate - Google Digital Marketing & E-commerce Professional

Google Certificate

Diploma in Business Management, Level 5 & 6 -

ASPIRE2 INTERNATIONAL
01.2009

Skills

  • Strategic Planning
  • Business Development
  • Goal-Oriented
  • Business Administration
  • Customer Service
  • Work Planning and Prioritization
  • Goal Setting
  • Effective Communication

Timeline

Supervisor

Papa John's Pizza
11.2021 - Current

Marketing Coordinator

Solar Zero
09.2020 - 11.2021

Store Supervisor

SUBWAY®Restaurants
01.2019 - 09.2020

Store Manager

Bottle Stop
06.2018 - 01.2019

Certificate - Google Digital Marketing & E-commerce Professional

Google Certificate

Diploma in Business Management, Level 5 & 6 -

ASPIRE2 INTERNATIONAL

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