Dhruv Patel
Winnipeg,MB
Summary
Talented Team Leader customer service and sales representative, experienced and dedicated to enhancing employee satisfaction, customer satisfaction and business success. Diplomatic and friendly with a proven commitment to employee training, and meeting sales requirements. Hardworking team player bringing the necessary experience and knowledge to tackle any operational demand. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Team Leader
S&P Data
Winnipeg, MB
12.2022 - Current
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
Sales Representative
S&P Data
Winnipeg, MB
05.2021 - Current
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Customer Service Representative
S&P Data
Winniepg, MB
05.2021 - 12.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
Education
Associate of Arts - Major- Economics, Minor- Management.
University of Manitoba
Winnipeg, MB 05.2020 - 05.2023
High School Diploma -
International College of Manitoba
Winnipeg 01.2018 - 05.2020
High School Diploma -
Nairobi South, Nursery And Primary School
Nairobi, KenyaSkills
Staff education and training
undefinedTimeline
Team Leader
S&P Data
12.2022 - Current
Sales Representative
S&P Data
05.2021 - Current
Customer Service Representative
S&P Data
05.2021 - 12.2021
Associate of Arts - Major- Economics, Minor- Management.
University of Manitoba
05.2020 - 05.2023
High School Diploma -
International College of Manitoba
01.2018 - 05.2020
High School Diploma -
Nairobi South, Nursery And Primary School
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