DHRUV MALHOTRA
Delta,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
MR.LUBE
Surrey, BC
11.2022 - Current
- Managing the store during operational hours.
- Managing store inventory and inventory orders.
- In charge of HR for staff.
- Managing customer complaints and claims.
- Dealing with the sales analytics for the store.
- Focusing on budgets and targets.
- Helping with store schedules and Hiring/Firing.
SCHEDULER
SWAT SECURITY
Surrey, BC
05.2023 - Current
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Analyzed resource requirements for each project and identified potential conflicts or delays.
- Provided guidance and advice on best practices related to scheduling initiatives.
Store Supervisor
MR.LUBE
SURREY
07.2022 - 11.2022
- Conducted monthly inventories to determine accuracy of records.
- Reviewed employee performance evaluations regularly in order to identify areas needing improvement.
- Maintained accurate records of daily transactions using computer software programs.
- Organized training sessions for new employees on best practices in order fulfillment processes.
- Enforced safety protocols at all times while managing store operations.
SERVICE ADVISOR & TECHNICIAN
MR LUBE
Surrey
12.2021 - 07.2022
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Checked all systems of vehicles for proper functioning and diagnosed malfunctions using diagnostic equipment.
- Provided estimates of cost for needed repairs based upon labor time standards.
Education
Associate of Applied Science - Automotive Service Technician
Vancouver Community College
Vancouver, BC12-2022
Skills
- Inventory Management
- Pricing Strategies
- Multitasking and Organization
- Staff Supervision
- Customer Service
- Team Building and Leadership
- Policies and Procedures
- Documentation And Reporting
- Work Planning and Prioritization
- Employee Development
Timeline
SCHEDULER
SWAT SECURITY
05.2023 - Current
Assistant Manager
MR.LUBE
11.2022 - Current
Store Supervisor
MR.LUBE
07.2022 - 11.2022
SERVICE ADVISOR & TECHNICIAN
MR LUBE
12.2021 - 07.2022
Associate of Applied Science - Automotive Service Technician
Vancouver Community College
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