Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
AVAILABILITY
Languages
Timeline
Generic

Dhruv Korpe

Etobicoke,ON

Summary

Results-oriented professional with a strong background in customer service, operational efficiency, and safety protocols in service, retail, and aviation security sectors. Seeking a challenging role to leverage interpersonal, organizational, and problem-solving skills for driving team success and achieving organizational objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Associate

Canada's Wonderland
04.2025 - Current
  • Delivers exceptional customer service while efficiently processing orders and handling cash transactions in a high-volume setting.
  • Maintains food quality and safety standards, adhering to health and hygiene regulations.
  • Collaborates with team members to ensure smooth operations and timely service delivery.
  • Manages inventory and restocks supplies to optimize workflow and minimize customer wait times.
  • Resolves customer inquiries and addresses concerns promptly, ensuring a positive dining experience.

Security Officer

InterGlobe Aviation Limited ( Indigo Airlines )
08.2023 - 03.2024
  • Ensured the safety and security of passengers and airport operations, adhering to Bureau of Civil Aviation Security standards (AVSEC Induction, DGR, Ramp Safety).
  • Provided passenger assistance from check-in to boarding, offering guidance and support.
  • Monitored surveillance equipment, conducted baggage checks, and performed inspections to identify and address potential security risks.
  • Conducted team briefings, inspected ramp equipment, and coordinated apron area clearance for on-time flight departures.
  • Maintained clear communication with managers and staff regarding daily flight arrivals and operational updates.
  • Department: AOCS – Airport Operations and Customer Services

Supply Associate

Dunzo Digital Private Limited
06.2022 - 01.2023
  • Managed daily direct communication with "Delivery Partners," explaining job profiles in detail and addressing queries to encourage office visits.
  • Responsible for updating partner profiles and meticulously verifying the authenticity of their documents.
  • Conducted follow-up calls to previously unreached partners and reminder calls to those who missed scheduled office visits.
  • Engaged potential partners through Facebook leads, outlining the joining process and company benefits.
  • Ensured accurate updating of all data sheets by end of day and reported any partner-related issues or documentation discrepancies to management.

Retail Sales Associate

Decathlon
12.2021 - 05.2022
  • Engaged and assisted customers, utilizing effective communication to understand their needs and provide product recommendations.
  • Cultivated strong customer relationships through consistent, reliable, and personalized service, resulting in high customer satisfaction.
  • Collaborated with team members to achieve sales targets and maintain store presentation standards.
  • Organized and coordinated team sports activities and schedules.

Education

Postgraduate - Marketing Management

HUMBER College
Etobicoke, Ontario
08-2025

Bachelor of Business Administration - BBA, Specialization (Marketing)

UKA TARSADIA UNIVERSITY
05.2022

Skills

  • Customer service and assistance
  • Teamwork & Collaboration
  • Communication
  • Cash Handling
  • Adaptability to change
  • Team leader
  • Sales & Retail
  • Security Operations
  • Operational Management
  • Problem-Solving
  • Time Management
  • Inventory Management

Accomplishments

Completed Humber LinkedIn Courses :-

1) Introduction to Graphic Design: Photoshop, Illustrator, and InDesign.

2) Premiere Pro for Social Media Content.

3) Introduction to Graphic Design: Concepts.

4) Increase Sales with ChatGPT.


Government issued License :- Smart Serve Ontario Certificate.

Certification

Smart Serve Ontario Certificate

AVAILABILITY

  • Part Time
  • Saturday
  • Sunday
  • Monday
  • Tuesday

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional

Timeline

Food Service Associate

Canada's Wonderland
04.2025 - Current

Security Officer

InterGlobe Aviation Limited ( Indigo Airlines )
08.2023 - 03.2024

Supply Associate

Dunzo Digital Private Limited
06.2022 - 01.2023

Retail Sales Associate

Decathlon
12.2021 - 05.2022

Bachelor of Business Administration - BBA, Specialization (Marketing)

UKA TARSADIA UNIVERSITY

Postgraduate - Marketing Management

HUMBER College

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Dhruv Korpe