Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dhruv Jain

Vancouver,British Columbia

Summary

Results-driven Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel at leadership, communication, and problem-solving to enhance team performance and achieve store objectives. Committed to fostering positive customer experiences while driving business growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Sportchek
Vancouver, British Columbia
09.2023 - Current
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Trained new employees on store policies, procedures and customer service standards.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Maintained a safe working environment by enforcing safety regulations.
  • Answered customer questions and addressed problems and complaints in person and via phone.

Store manager

Kshitij Enterprise
Ahmedabad, Gujrat
05.2021 - 10.2022
  • Managed three outlets at the same time
  • Had Responsibilities like inventory management, Staff management, Sales and revenue management, Customer service, Visual Merchandising, Reporting, and Analysis

Education

MBA - Finance

University Canada West
Vancouver, BC
03-2024

BBA - Finance

Maharashtra Institute of Technology (MIT)
Pune, India
04.2022

Skills

  • Inventory management
  • Sales analysis
  • Employee training
  • Customer service
  • Visual merchandising
  • Cash handling
  • Performance metrics
  • Team building
  • Conflict resolution
  • Communication skills
  • Hiring and training
  • Upselling and cross selling
  • Loss prevention
  • Scheduling shifts

Certification

  • Certified Online Course on Advanced Business Strategy from University of Virginia.
  • Certified Online Course on Communication strategies for a virtual age from University of Toronto.
  • Certified Online Course on Business Analytics for Decision Making from University of Colorado
  • Certified Online Course on Leadership and Emotional Intelligence from Indian school of Business.

Timeline

Assistant Store Manager

Sportchek
09.2023 - Current

Store manager

Kshitij Enterprise
05.2021 - 10.2022

MBA - Finance

University Canada West

BBA - Finance

Maharashtra Institute of Technology (MIT)

Similar Profiles

CREATE PROFILE
Dhruv Jain