Dhruv Gulwani
Entry Level
Downtown Toronto
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
1
1
year of professional experience
2
2
Certifications
4
4
Languages
Work History
Sales Associate
Zara
Mumbai, Maharashtra
11.2022 - 03.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed around 40 customer calls per day.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased Sales by 8%
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Admin Assistant
Toos Trading Est
Riyadh, Saudi Arabia
11.2021 - 10.2022
- Handled Invoices, statements and transfers
- Assisted with accounts and bookkeeping
- Checked and replied to all emails regularly
- Assisted with Logistics.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled 7-8 client meetings per day.
Education
Candidate for Bachelor Business Management, University Transfer Program (UTP) Stage 2 -
Toronto Metropolitan University (TMU)
Toronto, ON 01.2023 - 01/2024
Higher Secondary education in commerce - undefined
New Middle East International School
Riyadh, Saudi Arabia 01.2020 - 01/2022
Skills
Able to lead with example and good team skills
Spreadsheet management
Meeting minutes
Office administration
Process optimization
Time management
Bookkeeping
Social media knowledge
Multi-Tasking Strength
Flexible Schedule
Excellent People Skills
Certification
Smart Serve
Availability
Monday Afternoon
Tuesday
Thursday Afternoon
Friday
Saturday
Sunday
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Smart Serve
11-2023
Volunteering Certificate from TMU (Toronto Metropolitan University)
09-2023
Candidate for Bachelor Business Management, University Transfer Program (UTP) Stage 2 -
Toronto Metropolitan University (TMU)
01.2023 - 01/2024
Sales Associate
Zara
11.2022 - 03.2023
Admin Assistant
Toos Trading Est
11.2021 - 10.2022
Higher Secondary education in commerce - undefined
New Middle East International School
01.2020 - 01/2022