DHRUV DAVE
Windsor,Ontario
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quality Inspector
Trigo Global Quality Solutions
04.2023 - Current
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Collaborated with manufacturing team to ensure consistent quality standards across all products.
- Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
CUSTOMER SERVICE
ONE VIDEO AND CONVENIENT STORE
01.2023 - 08.2023
- Used excellent customer service skills in addressing passengers' needs.
- Provided outstanding customer service on phone and in person.
- Developed lasting relationships with customers through exceptional customer service skills.
- Streamlined order fulfillment processes for faster customer service and satisfaction.
- Accurately handled cash register transactions while providing excellent customer service.
- Provided exceptional customer service, addressing clinician inquiries promptly and professionally.
Security Guard
Singh Security Services
03.2022 - 12.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Security Guard
Skywave Security Service PVT LTD
06.2021 - 01.2022
- Responded quickly to emergency situations to assess and deflect issues.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
Master of Civil Engineering -
UNIVERSITY OF WINDSOR
Windsor, ON05.2024
Bachelor of Civil Engineering -
GUJARAT TECHNOLOGICAL UNIVERSITY
05.2021
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Work ethic
- Punctuality
- Security procedures knowledge
- Incident Reporting
- Emergency Response
- Physical Fitness
- First Aid Certified
- Emergency awareness
Certification
- Security Guard License
- First Aid/ CPR Certification (Class C)
- Driving License (Class G2)
Availability
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Timeline
Quality Inspector
Trigo Global Quality Solutions
04.2023 - Current
CUSTOMER SERVICE
ONE VIDEO AND CONVENIENT STORE
01.2023 - 08.2023
Security Guard
Singh Security Services
03.2022 - 12.2022
Security Guard
Skywave Security Service PVT LTD
06.2021 - 01.2022
Master of Civil Engineering -
UNIVERSITY OF WINDSOR
Bachelor of Civil Engineering -
GUJARAT TECHNOLOGICAL UNIVERSITY
- Security Guard License
- First Aid/ CPR Certification (Class C)
- Driving License (Class G2)
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