Summary
Overview
Work History
Education
Skills
Websites
Certification
Success Area
Timeline
Generic

Dhruv Boghra

PMP
Bowmanville,Ontario

Summary

Dedicated Project manager with a B. Tech Degree with 3+ years of experience in Construction planning, execution, monitoring and delivering the final project within the scope of the work.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Franchisee Owner

BarBurrito Wilson
Oshawa, CN
12.2021 - Current
  • Operating Daily Functioning of Materials, Supplies, and Store requirements
  • Escalating Cases of Customer Relations and Resolving as required
  • Monitoring the Sales and controlling the Material Costs
  • Expertly multiplying the Business and developing multiple relations with vendors and clients to enrich the business goals
  • Raised the business profit to 26% high on gross sales compared to previous data years
  • Improved the Work environment and labor efficiency, developed new method at work and trained team
  • Coordinate with Marketing team, Head Management team, vendors, and other Departments
  • Maintaining the Quality to 100% of its requirements
  • Managing Multiple Locations and monitoring overall operational goals.

Technical Support Advisor

Kelly Connect
, CN
03.2022 - 03.2023
  • Unlocking Accounts
  • Reporting fraud activity
  • Assisting with backup of the device before transferring data to a new device and troubleshooting any issues that may arise during the process (music, contacts, Apps, pictures, and videos)
  • Physical Damage Repairs - Isolating if it is a hardware issue and setting up a mail in repair or a store appointment
  • Warranty Support - Educating customers on available protection plans and warranties and associated repair options
  • Assisting customers who own multiple products that have shared accounts and data
  • Following documentation and training materials to diagnose, resolve and escalate, when necessary, customer calls and team member
  • Entering all call activity into an online technical support database and provide documented information to the knowledge base
  • Communicating electronically with wireless device' users experiencing difficulties and document problems experienced.

Residential Project Manager

Swayam Corporation
, IN
03.2019 - 05.2021
  • Aided in planning and sequencing the construction operations according to the Plans
  • High pace Coordination between project Stakeholders by facilitating the flow of critical project information like RFI responses, approved submittals, schedule updates, approved change orders and design changes
  • Provided project reporting
  • Including budget spending, as well as highlighting concerns that require senior management attention
  • At all levels of the company, responded to questions and escalated issues to stakeholders
  • Managed projects from Start to Finish; delivered the projects on schedule, on budget, and with quality standards
  • Provided change order according to project requirements and established effective project supervision and the appropriate degree of engagement to support the project's direction
  • Managed the operations/Inspection at the site and managed the budget accurately to deliver monthly financial reporting for projects by financial requirements
  • Negotiated with sub-contractors to generate a net saving of 7% on an 85 CR (INR) project.

Civil Project Coordinator

Cameos Design
, IN
06.2018 - 12.2018
  • Coordinated on a 35 CR (INR) project by assisting in making critical decisions and fulfilling RFI made by the contractor on the owners' behalf
  • Provided critical activities of residential projects by updating weekly progress reports and managed construction work with site engineers
  • Prepared schedules and work completed data.

Civil Engineer

DRB Enterprises
, IN
08.2017 - 05.2018
  • Meeting with customer side delivery to give timely progress reports on project phase completion
  • Market Research: conduct secondary research as required to source vendors for interior project essentials such as (Hardware, Paints, Tiles and Marbles, Plumbing, and Electrical Appliances)
  • End-to-end handling of materials and various supplies.

Education

Project Management -

Conestoga College
12.2021

B. Tech- Civil Engineering -

NMIMS
05.2017

Diploma in Civil Engineering -

Gujarat Technological University
05.2014

Skills

  • PMP
  • MS Project
  • Microsoft Office Suits
  • Project Planning
  • Project Management
  • Jira
  • Zoho Projects
  • Client Relation
  • Quality Control & Assurance
  • Change Order Management
  • Stakeholder Management
  • Project Coordination
  • RFI and RFP Management
  • Cost Reporting
  • Report documentation
  • Team Scheduling
  • Financial Planning
  • AutoCAD
  • Core Tool (Apple Program)

Websites

Certification

PMP Certified, PMI, 01/2023

Success Area

Ability to work under pressure, Skills to manage critical risks of Technical requirements.

Timeline

Technical Support Advisor

Kelly Connect
03.2022 - 03.2023

Franchisee Owner

BarBurrito Wilson
12.2021 - Current

Residential Project Manager

Swayam Corporation
03.2019 - 05.2021

Civil Project Coordinator

Cameos Design
06.2018 - 12.2018

Civil Engineer

DRB Enterprises
08.2017 - 05.2018

Project Management -

Conestoga College

B. Tech- Civil Engineering -

NMIMS

Diploma in Civil Engineering -

Gujarat Technological University

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Dhruv BoghraPMP