Summary
Overview
Work History
Education
Skills
Certification
Language
Availability
Timeline
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Dhruv Arora

Dhruv Arora

10716 141 st, Surrey,BC

Summary

Proven team player with a track record of enhancing team efficiency and customer satisfaction at Burger King, adept in customer service and cash handling. Excels in maintaining high safety and cleanliness standards, demonstrating leadership qualities and a positive attitude. Achieved significant improvements in workplace productivity and customer engagement through effective problem-solving and clear communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Burger King
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Cashier

Yash Sweets Shop
04.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Associate Of Arts -

Alexander College
Burnaby, BC

HSC - Commerce With Math

Roop Vatika Senior Secondary School
Jagraon
03.2022

SSC -

DAV Senior Secondary School
Jagraon
03.2020

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Leadership Qualities
  • Workplace Safety
  • Money Handling
  • Decision-making capabilities
  • Safety understanding
  • Organizing Work Stations
  • Goal Setting and Achievement

Certification

Forklift And Reach License

Language

English :- Proficient

Hindi :- Proficient

Punjabi :- Proficient

Availability

Full Time Available

Timeline

Team Member

Burger King
10.2024 - Current

Cashier

Yash Sweets Shop
04.2022 - 04.2023

Associate Of Arts -

Alexander College

HSC - Commerce With Math

Roop Vatika Senior Secondary School

SSC -

DAV Senior Secondary School

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Dhruv Arora