Hardworking Machine Operator well-versed in keeping components running at peak levels to produce high-quality plastic pouches and other products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks.
Hardworking Quality Controller with demonstrated success in improving compliance, reducing errors and eliminating waste.
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Machine Operator
ROOTREE
Burlington, ON
04.2022 - Current
Prepared machine for production processes by equipping with required tools and parts.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Monitored and observed production line to watch for pile-ups and jams.
Verified production orders prior to starting set-up.
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Worked with team members to create efficient workflows, resulting in high productivity.
Provided continuous process improvement and preventive and corrective actions to facilitate operational efficiency.
Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
Supervisor
SUBWAY RESTAURANT
Toronto, ON
05.2020 - 04.2022
Monitored employee productivity to provide constructive feedback and coaching.
Coordinated employee schedules according to shift changes and availability.
Provided ongoing training to address staff needs.
Responded to customer questions regarding products, prices and availability.
Resolved customer complaints and adjusted policies to meet changing needs.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Oversaw quality control to identify inconsistencies and malfunctions.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.