Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Timeline
Languages
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Dhrumil Patel

Dhrumil Patel

Security Operation Centre Analyst
Toronto,ON

Summary

Dedicated and highly motivated SOC Analyst with a strong commitment to protecting organizations from evolving threats. Passionate about cybersecurity, expertise includes security monitoring, incident detection, and response methodologies. 1 Year of experience in the field, well-equipped to contribute effectively to safeguarding digital assets and ensuring operational resilience.

Overview

1
1
year of professional experience
4
4
Certificate
1
1
Language

Work History

Security Operations Center Analyst

Infopercept PVT LTD
Alamedabad, Gujarat
09.2022 - 08.2023
  • Monitored and responded to security incidents, performed infrastructure configuration reviews, and conducted email analysis using Sumo Logic SIEM.
  • Processed security and access-related tickets using internal ticketing systems, ensuring timely resolution and adherence to SLA targets.
  • Supported provisioning and de-provisioning of user accounts across enterprise systems following standard operating procedures.
  • Created and maintained documentation including SOP, incident response workflows, and technical troubleshooting guides.
  • Escalated high-severity access and security incidents to senior analysts and assisted in root cause analysis to prevent recurrence.
  • Analyzed incident and access request trends to identify recurring issues and implemented process improvements to reduce ticket volume.
  • Enhanced data visualization and reporting using Power BI to communicate ticket metrics and incident trends.
  • Worked with security tools like CrowdStrike, WAFs, firewalls, VPNs, and applied foundational knowledge of Astrix Security.
  • Implemented Netskope dashboards for real-time monitoring, improving security visibility and control.

Education

Master in Professional Studies - Informatics

Northeastern University
Toronto, Ontario
09.2023 - 05.2025

Bachelor of Science - Cybersecurity and ITIMS

Gujarat University
Ahmedabad
06.2018 - 06.2021

Skills

Information security protocols

Malware threat assessment

Incident management

Endpoint protection management

Power BI data visualization

Red Hat Linux administration

Experience with Palo Alto

Experience with CrowdStrike solutions

Proficient time management

Okta identity management

Proficient in Sumologic

Certification

RED HAT CERTIFIED SYSTEM ADMINISTRATOR

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Monitored and triaged 5,000+ daily security events in Sumo Logic SIEM, escalating high-priority incidents in alignment with MITRE ATT&CK framework to ensure timely threat containment.
  • Reduced incident response time by 30% by implementing Netskope dashboards for real-time alerting and visibility into cloud-based threats.
  • Conducted endpoint investigations using CrowdStrike, identifying lateral movement attempts and initiating isolation protocols to prevent further compromise.
  • Developed incident response SOPs and escalation playbooks, improving first-response consistency across the SOC team and supporting internal SLA compliance.
  • Analyzed access patterns and ticket trends using Power BI, identifying root causes of recurring privilege escalation requests and contributing to a 25% reduction in ticket volume.
  • Collaborated with senior analysts during post-incident reviews, assisting in root cause analysis and drafting lessons-learned reports for executive review.

Timeline

Master in Professional Studies - Informatics

Northeastern University
09.2023 - 05.2025

Security Operations Center Analyst

Infopercept PVT LTD
09.2022 - 08.2023

RED HAT CERTIFIED SYSTEM ADMINISTRATOR

07-2021

Bachelor of Science - Cybersecurity and ITIMS

Gujarat University
06.2018 - 06.2021

Languages

English
Full Professional
Dhrumil PatelSecurity Operation Centre Analyst