Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Timeline
Languages
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Dhrumil Patel

Dhrumil Patel

Security Operation Centre Analyst
Toronto,ON

Summary

Dedicated and highly motivated SOC Analyst with a strong commitment to protecting organizations from evolving threats. Passionate about cybersecurity, expertise includes security monitoring, incident detection, and response methodologies. 1 Year of experience in the field, well-equipped to contribute effectively to safeguarding digital assets and ensuring operational resilience.

Overview

1
1
year of professional experience
4
4
Certificate
1
1
Language

Work History

Security Operations Center Analyst

Infopercept PVT LTD
Alamedabad, Gujarat
09.2022 - 08.2023
  • Monitored and responded to security incidents, performed infrastructure configuration reviews, and conducted email analysis using Sumo Logic SIEM.
  • Processed security and access-related tickets using internal ticketing systems, ensuring timely resolution and adherence to SLA targets.
  • Supported provisioning and de-provisioning of user accounts across enterprise systems following standard operating procedures.
  • Created and maintained documentation including SOP, incident response workflows, and technical troubleshooting guides.
  • Escalated high-severity access and security incidents to senior analysts and assisted in root cause analysis to prevent recurrence.
  • Analyzed incident and access request trends to identify recurring issues and implemented process improvements to reduce ticket volume.
  • Enhanced data visualization and reporting using Power BI to communicate ticket metrics and incident trends.
  • Worked with security tools like CrowdStrike, WAFs, firewalls, VPNs, and applied foundational knowledge of Astrix Security.
  • Implemented Netskope dashboards for real-time monitoring, improving security visibility and control.

Education

Master in Professional Studies - Informatics

Northeastern University
Toronto, Ontario
09.2023 - 05.2025

Bachelor of Science - Cybersecurity and ITIMS

Gujarat University
Ahmedabad
06.2018 - 06.2021

Skills

Information security protocols

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Certification

RED HAT CERTIFIED SYSTEM ADMINISTRATOR

Work Availability

monday
tuesday
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friday
saturday
sunday
morning
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Accomplishments

  • Monitored and triaged 5,000+ daily security events in Sumo Logic SIEM, escalating high-priority incidents in alignment with MITRE ATT&CK framework to ensure timely threat containment.
  • Reduced incident response time by 30% by implementing Netskope dashboards for real-time alerting and visibility into cloud-based threats.
  • Conducted endpoint investigations using CrowdStrike, identifying lateral movement attempts and initiating isolation protocols to prevent further compromise.
  • Developed incident response SOPs and escalation playbooks, improving first-response consistency across the SOC team and supporting internal SLA compliance.
  • Analyzed access patterns and ticket trends using Power BI, identifying root causes of recurring privilege escalation requests and contributing to a 25% reduction in ticket volume.
  • Collaborated with senior analysts during post-incident reviews, assisting in root cause analysis and drafting lessons-learned reports for executive review.

Timeline

Master in Professional Studies - Informatics

Northeastern University
09.2023 - 05.2025

Security Operations Center Analyst

Infopercept PVT LTD
09.2022 - 08.2023

RED HAT CERTIFIED SYSTEM ADMINISTRATOR

07-2021

Bachelor of Science - Cybersecurity and ITIMS

Gujarat University
06.2018 - 06.2021

Languages

English
Full Professional
Dhrumil PatelSecurity Operation Centre Analyst