Dhrumilkumar Patel
Georgetown,ON
Summary
Motivated and reliable Customer Service Representative with hands-on experience in cash handling, POS operations, and customer problem-solving. Seeking a position at Petro-Canada to provide excellent customer service, maintain smooth cash operations, and contribute to a positive station environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Associate / Cashier
Daal Roti
Georgetown, Ontario
02.2024 - Current
- Managed front counter operations including taking orders, billing, and handling payments.
- Addressed customer concerns and ensured high satisfaction through prompt problem resolution.
- Coordinated with kitchen staff to ensure efficient and accurate order processing.
- Supported end-of-day reconciliation and reported daily sales summaries.
- Handled payment processing and provided customers with receipts and proper bills and change.
Customer Service Representative / Cashier
Canadian Super Store
Brampton, Ontario
03.2023 - 08.2024
- Operated POS system efficiently to process customer purchases, returns, and exchanges.
- Handled cash, debit, and credit transactions accurately and balanced cash drawer at shift end.
- Assisted customers in locating products and resolving inquiries with professionalism and courtesy.
- Maintained a clean and organized checkout area, ensuring smooth store operations.
Education
Chemical Laboratory Technitian -
Sheridan College
Brampton, ON08-2024
Bachelor Of Science (BS) - Chemistry
Gujarat College
Ahmedabad, Gujarat, India09-2020
Skills
- POS system operation and cash handling
- Customer service and communication
- Problem solving and complaint resolution
- Team collaboration and multitasking
- Time management and reliability
- Safety and hygiene awareness
Certification
Smart Serve Certificate
Timeline
Front Desk Associate / Cashier
Daal Roti
02.2024 - Current
Customer Service Representative / Cashier
Canadian Super Store
03.2023 - 08.2024
Chemical Laboratory Technitian -
Sheridan College
Bachelor Of Science (BS) - Chemistry
Gujarat College