Ruchi Soni
Port Carling,ON
Summary
Innovative and Talented professional known for high productivity and efficient task completion. Excel in curriculum development, differentiated instruction, and fostering critical thinking skills. Possess strong communication, creativity, and empathy, crucial for nurturing exceptional talents and meeting diverse student needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Spa Supervisor
JW Marriott The Rosseau Muskoka Resort & Spa
Port Carling, Ontario
07.2024 - Current
- Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.
- Schedule services for individuals and large groups using spa reservation system
- Assisted with scheduling appointments, verifying client information, and taking payments.
- Update the reservation/cancellations list throughout the day, inform providers of last minute changes and resolve scheduling issues as needed
- Process guest check-ins and check-outs by confirming reservations and assigning therapist
- Address guest concerns, requests, or issues either individually or by enlisting the help of others
- Ensured compliance with safety regulations and maintained a safe, clean working environment.
- Managed inventory levels of supplies and products to optimize availability while minimizing costs.
- Interacted directly with customers to provide excellent service and address any complaints or concerns.
Food Service Supervisor
Magna Internationals Inc
Brampton, Canada
05.2024 - 07.2024
- Company Overview: Good for you Food Service Inc
- Utilize locally sourced ingredients to cook meals from scratch, consistently seeking new concepts and strategies to increase unit profitability
- Devise menus and recipes for both cafeteria and catering functions, aligning with company themes and promoting healthy choices, while also welcoming and integrating innovative suggestions from employees
- Set up and enforce food preparation timetables for all personnel and recipes, ensuring a streamlined and well-organized approach to each dish
- Address customer and client inquiries and requests promptly, promptly resolving any concerns or issues that may arise
- Assist as needed in managing physical inventory, placing orders, and aiding in receiving and stocking supplies
- Address discrepancies with suppliers and escalate unresolved issues to the Chef Manager, Food Service Director
- Good for you Food Service Inc
Food Service Supervisor
Red Swan
Mississauga, Canada
08.2023 - 04.2024
- Design and execute hiring plans, procedures, and initiatives that provide both internal and external recruiting results to fulfill the company's objectives
- Resolved skill gaps, enhancing team performance
- Impacted company growth through effective workforce development
- Managing the HR department alongside external advisors like recruitment experts
- Enforcing standards across HR processes, adhering to company's Code of Conduct & Ethics and relevant compliance protocols
- Offering counsel to management teams on HR issues
- Partner with management to embed company culture
- Collaborate with HR Systems team to enhance system efficiency
Food Service Supervisor
FatBastard Burrito
Ottawa, Canada
01.2022 - 07.2023
- Manage store compliance to standards established for food preparation, meal service, sanitation and safety, storage, inventory maintenance and purchasing, cash collection and customer relations Manual Multi-task and coordination with team members
- Plan, organize, direct, control and evaluate daily operations
- Ensure health and safety regulations are followed monitor staff performance
- Trains employees in the food preparation, meal service, sanitation and safety, storage, inventory maintenance, cash collection and customer relations as per standards
- Food preparation, taking guest orders, receiving, and storing supplies, assembling and grilling burritos and maintaining a clean and healthy environment, Providing exceptional customer service
Sr HR Associate Consultant
Ethos HR
Ahmedabad, India
07.2019 - 07.2021
- Supervise project schedule and facilitate proactive management of tasks and communication
- Highlight your ability to work collaboratively with other Executive Assistants and teams to ensure coordination of executive calendars and meetings
- Showcase your experience in acting as a liaison with internal and external contacts, ensuring effective communication and coordination
- Emphasize your ability to take ownership of tasks, follow up on key responsibilities, and ensure timely completion
- Highlight your proactive approach in anticipating needs, planning strategically, and supporting the VP and their teams effectively
- Collaborate with finance and legal teams to ensure compliance with local labor laws and regulations, mitigating potential legal risks and maintaining accurate payroll records
Talent Acquisition Manager
Weboffice Webdevelopment India Pvt. Ltd.
Ahmedabad, India
01.2017 - 02.2020
- Developed and managed comprehensive payroll and compensation programs, ensuring accurate and timely processing of payroll for 50 employees
- Conducted regular market analysis to ensure the organization's compensation packages remained competitive, resulting in a 10% reduction in turnover due to improved compensation offerings
- Led the implementation of a new automated payroll system, streamlining processes and reducing payroll processing time by 20% while minimizing errors
- Collaborated with finance and legal teams to ensure compliance with local labor laws and regulations, mitigating potential legal risks and maintaining accurate payroll records
- Designed and administered employee benefits programs, resulting in a 15% increase in employee satisfaction with the benefits package and improved overall retention rates
HR Payroll & Recruitment Assistant
- Maintain accurate and confidential employee records, including personnel files, attendance, and performance evaluations, handling documentation related to employee separations and terminations, as well as assistance managing job ads and promotion for 3 stores
- Process weekly payrolls, prepare manual cheques as needed
- End of Year - balance, compile, and issue year-end documentation to fulfill all provincial and federal obligations
- Managing emails, communications, and administrative tasks for all locations
- Coordinating meetings, events, and special projects, ensuring smooth operations and logistics
- Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards
Education
Project Management -
Fanshawe College
London, ONMaster's - Human Resource Management
Shanti Business School
Ahmedabad, IndiaBachelor of Commerce -
Gujarat University
Ahmedabad, IndiaSkills
- Calendar Management
- Technical Excellence
- CHRP
- Payroll Processing
- Excellent Project Management
- Proficient in Microsoft Office
- HRIS Tools
- Compliance and Documentation Management
- Analytical thinking
- Working collaboratively
- Time Management
- Strong Communication Skills
- Candidate Sourcing and Screening
- Abilities to Addressing Disputes
Certification
- Strategic Human Resource
- Human Resources: Compensation and Benefits (on-going)
- Smart Serve
- Food handler certificate
References
Available upon request.
Timeline
Spa Supervisor
JW Marriott The Rosseau Muskoka Resort & Spa
07.2024 - Current
Food Service Supervisor
Magna Internationals Inc
05.2024 - 07.2024
Food Service Supervisor
Red Swan
08.2023 - 04.2024
Food Service Supervisor
FatBastard Burrito
01.2022 - 07.2023
Sr HR Associate Consultant
Ethos HR
07.2019 - 07.2021
Talent Acquisition Manager
Weboffice Webdevelopment India Pvt. Ltd.
01.2017 - 02.2020
HR Payroll & Recruitment Assistant
- Strategic Human Resource
- Human Resources: Compensation and Benefits (on-going)
- Smart Serve
- Food handler certificate
Project Management -
Fanshawe College
Master's - Human Resource Management
Shanti Business School
Bachelor of Commerce -
Gujarat University
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