Dhiren Prajapati
Regina,SK
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
Brandt
Regina, SK
08.2021 - Current
- Provide confidential and effective administrative and technical support to the branch.
- Respond professionally and make administrative scheduling and communication decisions to internal and external inquiries.
- Process financial documents, contracts, expense reports, and invoices.
- Prepare routine correspondence, screen and process incoming mail, and make arrangements for meetings as required.
- Create memos, letters, and other documents, fostering internal and external communication.
- Assist with processing of accounts payable and receivable items.
- Remain calm and professional in stressful circumstances, and effectively diffuse tense situations.
Sales Associate
Home Depot
Regina, Saskatchewan
02.2019 - 04.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Worked with fellow sales team members to achieve group targets.
Administrative Assistant (Internship)
Burger King
Ahmedabad, Gujarat
01.2018 - 11.2018
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Proofread content for typo-free emails and documentation.
Education
Diploma of Business Administration -
University of Regina
BBA - Business Administration
GLS University
Ahmedabad, GujaratSkills
- Certified Microsoft Office Professional(Word, Excel, PowerPoint)
- Good with numbers and PC (Can use multiple windows and ios Software)
- Communication, Leadership & General Transferable Skills
- Applied task analysis to complete multiple course projects by deadlines
- Database Maintenance
- Time Management
- Problem Solving
- Product and Service Knowledge
- Customer Account Management
- Customer Service
Certification
Microsoft Office
Business Communication
Timeline
Office Administrator
Brandt
08.2021 - Current
Sales Associate
Home Depot
02.2019 - 04.2020
Administrative Assistant (Internship)
Burger King
01.2018 - 11.2018
Diploma of Business Administration -
University of Regina
BBA - Business Administration
GLS University
Microsoft Office
Business Communication
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