Dhiraj Mutreja
SCARBOROUGH
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
18
18
years of professional experience
Work History
Sales Manager
Square Mart
09.2022 - Current
- Strong background of Alcohol sales.
- Assisted with hiring, training and mentoring new staff members.
- Increased sales revenue by developing and implementing effective sales strategies.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Sales Manager
Liquor Island
04.2013 - 04.2022
- Managed and motivated employees to be productive and engaged in increasing Alcohol sales.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Associate
Blue Shift Digital Inc
05.2012 - 04.2013
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Executive
Exl Technologies
04.2007 - 03.2012
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
Education
BBA - Business Administration
University of Delhi
New Delhi India04.2007
High School Diploma -
Mrv Model School
New Delhi03.2004
Skills
- Customer Relationship Management
- Customer Engagement
- Sales strategy development
- Sales Support
- Inventory Control Processes
- Product knowledge
- Sales Strategies
- Coaching and mentoring
- Goals and performance
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Sales Manager
Square Mart
09.2022 - Current
Sales Manager
Liquor Island
04.2013 - 04.2022
Sales Associate
Blue Shift Digital Inc
05.2012 - 04.2013
Sales Executive
Exl Technologies
04.2007 - 03.2012
BBA - Business Administration
University of Delhi
High School Diploma -
Mrv Model School
Similar Profiles
Jaykishan PatelJaykishan Patel
Customer Service Representative at city square martCustomer Service Representative at city square mart
Vrushali Nampurkar -OakVrushali Nampurkar -Oak
People's Champion at M Square Nexus Private Limited (formerly M Square Engineers)People's Champion at M Square Nexus Private Limited (formerly M Square Engineers)
Amy RyewAmy Ryew
Restocker at B MART (baemin Mart)Restocker at B MART (baemin Mart)