Dedicated and results-driven retail professional with expertise in team building and effective problem-solving. Proven track record in managing operations and enhancing customer experiences. Ready to contribute to team success and optimize store performance.
Work History
Assistant Store Manager
3 Years
Dough Bagel Co. | 06.2023 - Current
Assisted in managing daily operations and staff schedules to ensure efficient store functionality.
Implemented inventory management systems to optimize stock levels and reduce waste.
Trained and mentored new employees on company policies and customer service standards.
Enhanced customer experience by resolving complaints and providing personalized service.
Social Media Content Creator
1 Year 11 Months
Kanan.co | 01.2022 - 12.2023
Developed engaging multimedia content across various platforms to enhance brand visibility.
Collaborated with marketing team to align content strategies with overall campaign goals.
Analyzed audience engagement metrics to refine content approach and improve reach.
Managed social media accounts, scheduling posts and responding to audience interactions.
Front Desk Receptionist Intern
2 Years 2 Months
Jai Jhulelal Hospital | 08.2020 - 10.2022
Managed patient check-in and appointment scheduling to streamline front desk operations.
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Coordinated communication between patients and medical staff to enhance service delivery.
Maintained accurate patient records and ensured compliance with hospital policies.
Education
Bachelor's of Commerce - Marketing
Veer Narmad South Gujarat Univerity | Surat, IN | 07-2021