Summary
Overview
Work History
Education
Skills
Personal Information
Leadership Experience
Timeline
Generic

Dhiraj Bajaj

Vernon,BC

Summary

As a driver, my commitment to safety and punctuality ensures efficient and reliable transportation services and have an experience of driving all over Canada in all weather conditions. As a front desk agent, my exceptional communication skills, customer focus, and attention to detail guarantee a welcoming and seamless experience for guests.

Overview

6
6
years of professional experience

Work History

Salon Manager

Admire Beauty and Nail Studio
06.2024 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention teaching exceptional services to employees and consistent follow-up communication.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
  • Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
  • Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Roll Off and Front Load Driver

Waste Managment
08.2024 - Current
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Transport open top and compact containers for proper disposal at the landfill

DRIVER

UBER, SKIP THE DISHES, DOORDASH
10.2021 - Current
  • Prioritize passenger safety and satisfaction
  • Providing reliable transportation services in a courteous and professional manner
  • Create a positive and comfortable ride experience for every passenger
  • I excel in ensuring prompt and accurate deliveries

DRIVER

EMTERRA ENVIRONMENTAL
07.2023 - 08.2024
  • Operated waste/recycle collection
  • Loaded curbside materials into truck lifting up to> 50 lbs
  • Safe work practices
  • Conducted pre and post trip inspections and complete DVIR
  • Always had an exceptional customer service and finish all my task with timeframe
  • Proficient in driving ASL (Automatic Side Loader), Side Loader, Rear Pack and Dropping Dumpsters

DRIVER

EMTERRA ENVIRONMENTAL
10.2021 - 07.2023
  • Operated waste/recycle collection
  • Working in all weather conditions
  • Proficient in doing city maps and driving all sorts of trucks

OFFICE ADMINISTRATION

HOWARD JOHNSON
07.2019 - 10.2021
  • Assist guests with bookings
  • Receiving phone-calls, responding to emails, communicating effectively with all guests and staff
  • Managing cloud-based reservations, point-of-sales transactions
  • Promote teamwork and quality service through daily communication and coordination with other departments
  • Work in a team with all levels of management and team member
  • Organize and maintain Front Office records and equipment in accordance with hotel policy and control the inventory of Front Office supplies/forms
  • Ensure guests receive prompt, professional attention and personal recognition
  • Respond appropriately to guest complaints
  • Implement appropriate service recovery gestures in order to ensure total guest satisfaction
  • Ability to work independently and in a team; multitasking and highly organized
  • Preparing client's intake and consent forms and entering all client information accurately into database
  • Maintain accurate scheduling in booking software, follow up calls and appointment confirmations
  • Assist with troubleshooting
  • Prepare daily financial reports
  • Effectively manage inventory
  • Ensure site sanitation and cleaning as per quality standards
  • Respond to incidents at the site
  • Escalate critical issues to management
  • Support Business and Sales activities

SUPERVISOR

CIRCLE K
12.2019 - 05.2020
  • Met incoming customers and provided immediate assistance
  • Handling all types of store transactions for Circle K's product and services
  • Process returns/exchanges in a courteous manner
  • Handle all customer interactions and potential issues turns courteously and professionally
  • Completed purchases with cash, credit and debit payment methods
  • Ensure all the activities are performed as per the quality standards
  • Provide expert product and service information
  • Support sales floor, cash wrap, back of house, as required
  • Effectively manage inventory
  • Ensure safety and tidiness standards are respected and maintained at all times
  • Assist with troubleshooting and prepared daily financial reports
  • Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS
  • Communicate inventory issues/concerns to Store Manager

Education

GENERAL ARTS AND SCIENCE -

ST. LAWRENCE COLLEGE
01.2021

Skills

  • Class 1 License
  • Serving it right (alcohol serving)
  • First Aid And CPR
  • Cash Handling Accuracy
  • Strong Communication Skills
  • Techno savvy
  • Excellent multi tasker
  • Quick and good learner
  • Team Player

Personal Information

Date of Birth: 11/13/99

Leadership Experience

Unwavering commitment to excellence, strong work ethic, and passion for delivering exceptional service.

Timeline

Roll Off and Front Load Driver

Waste Managment
08.2024 - Current

Salon Manager

Admire Beauty and Nail Studio
06.2024 - Current

DRIVER

EMTERRA ENVIRONMENTAL
07.2023 - 08.2024

DRIVER

UBER, SKIP THE DISHES, DOORDASH
10.2021 - Current

DRIVER

EMTERRA ENVIRONMENTAL
10.2021 - 07.2023

SUPERVISOR

CIRCLE K
12.2019 - 05.2020

OFFICE ADMINISTRATION

HOWARD JOHNSON
07.2019 - 10.2021

GENERAL ARTS AND SCIENCE -

ST. LAWRENCE COLLEGE

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