Dhimahi Dwivedi
Toronto,ON
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Human Resource Intern/ Team Leader
Gao Tek Inc.
04.2024 - 08.2024
- sourcing candidates and head hunting
- Hiring Web developers,NET, Full stack Developers, Product sourcing, big data
- Schedule interviews and conducting onboarding
- Sorted and organized files, spreadsheets, and reports.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- HRIS and ATS resume screening proficiency
- Provide administrative support
- Updating squad numbers, conducting full cycle onboarding and send out offer letters
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Creating MOMs, scheduling weekly meetings.
PT Sales Associate
Home Depot
04.2023 - Current
- Processed void transactions and handled returns, maintaining customer satisfaction
- Increased awareness of promotions by providing promotion locations to Front End associates, improving customer engagement and sales
- Trained and supervised Cashiers and Lot Associates, ensuring adherence to company standards and policies
- Set clear performance expectations and provided on-the-job feedback to improve team performance.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
PT Inventory Specialist
The Nespresso
10.2023 - 04.2024
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Conducted thorough analyses of slow-moving items, identifying opportunities for liquidation or promotional activities.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
PT Host
The Rec Room
08.2023 - 02.2024
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
HR Executive
Zen Peoplecraft Ltd
01.2022 - 12.2022
- Employed innovative talent acquisition techniques, resulting in successful recruitment and retention of top talent across various industries such as FMCG, finance, Telecom, IT, and Real Estate (e.g., Deloitte, Accenture, Birlasoft, L&T Realty, Airtel, Tim Horton)
- Applied knowledge of employment law and best practices to ensure compliance and fair treatment of employees, minimizing legal risks and maintaining a positive work environment
- Conduct thorough interviews and assessments to evaluate qualifications, skills, and cultural fit
- Hired candidates with Technical skills like .Net, AWS Cloud engineer, Full stack developer, Java, HTML, DeVops Engineer
- Increased talent pool by implementing effective recruitment strategies, including targeted job postings and networking events.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Conducted thorough employee evaluations to identify areas for improvement, providing constructive feedback and guidance for growth opportunities.
- Leveraged data-driven analysis of HR metrics to make informed decisions regarding personnel management strategies.
- Collaborated with department heads to develop strategic staffing plans that meet organizational needs both short-term and longterm.
- Improved workforce diversity with targeted recruitment initiatives for underrepresented groups.
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting 95% retention rate increase.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
- Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
- Proficiency in applicant tracking systems (ATS), Microsoft Office Suite, and other relevant software.
Campus Recruiter Internship
Oberoi Hotels and Resorts
01.2020 - 04.2020
- Conducted induction and orientation procedures for new joiners, facilitating smooth transitions and integration into the company culture
- Networked with various universities and colleges to attract top talent and build a strong talent pipeline
- Delivered weekly and monthly training sessions for hotel staff, enhancing skills and knowledge across departments
- Managed monthly and quarterly per person man-days through an L&D Dashboard, optimizing training resources and tracking performance metrics
- Handled daily HR day-to-day tasks, ensuring smooth operations and compliance with policies and procedures
- Employee engagement initiatives, organizing internal events and engaging activities to foster a positive work environment and boost morale
- Implemented diversity initiatives targeting underrepresented groups in order to promote a more inclusive workforce within the company''s early-career population program participants.
- Increased candidate pool by fostering relationships with key college faculty members and career services professionals.
- Established strong partnerships with student organizations to increase company visibility on campus.
- Evaluated overall campus recruitment effectiveness by tracking key performance metrics and adjusting strategies accordingly.
- Coached and mentored junior recruiters, sharing best practices for candidate sourcing, assessment, and relationship management.
- Participated in cross-functional teams focused on continuous improvement of recruitment and talent acquisition processes.
Education
MBA - Global Business Management
Georgian College
Toronto, Canada 05.2023 - 05.2024
Bachelor of Science - hospitality and hotel administration
Institute of Hotel Management
Ahmedabad,India 05.2019 - 05.2022
Skills
Teamwork and Collaboration
Certification
CHRP Certification
Professional Highlights
- Microsoft office proficiency
- Learning and Development
- Employment Law
- HRIS, CRM, KPIs
- Client relationship
- Scheduling
- Full cycle Recruitments
- ATS
- IT Skills knowledge
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Human Resource Intern/ Team Leader
Gao Tek Inc.
04.2024 - 08.2024
PT Inventory Specialist
The Nespresso
10.2023 - 04.2024
PT Host
The Rec Room
08.2023 - 02.2024
MBA - Global Business Management
Georgian College
05.2023 - 05.2024
PT Sales Associate
Home Depot
04.2023 - Current
HR Executive
Zen Peoplecraft Ltd
01.2022 - 12.2022
Campus Recruiter Internship
Oberoi Hotels and Resorts
01.2020 - 04.2020
Bachelor of Science - hospitality and hotel administration
Institute of Hotel Management
05.2019 - 05.2022
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