DHEYMAN ABDULLAHI HUSSEIN
Toronto,ON
Summary
Adept at bridging language barriers, I enhanced communication at Urban Refugee Assistance Programme by translating complex medical terminologies, ensuring patient comprehension. My tenure at Clek honed my detail-oriented and organizational skills, contributing to a safer, more efficient packing process. Known for reliability and strong communication, I excel in team settings, driving project success without exceeding a single numerical metric. Driven Food Packer with Number years working in production lines to package food. Talented at preparing food for sale and placing in containers. Dedicated to maintaining food handling, storage and packaging requirements to avoid wasted goods and prevent food-related illness. Experience starting and stopping production line machinery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
MEDICAL TRANSLATOR AND INTERPRETER
Urban refugee assistance programme
02.2022 - 02.2024
- Interpreted conversations between Somali-speaking clients and English-speaking staff members
- Translated documents from English or Swahili to Somali and vice versa for various clients
- Reviewed audio recordings or video files requiring translation services
- Assisted with the interpretation of verbal communication between doctors and patients
- Developed glossaries of medical terminology to ensure accuracy of translations
- Participated in seminars related to medical terminology and usage in different cultures
- Assisted healthcare workers by translating telephone conversations with patients and family members
- Collaborated with patient navigators and social workers to support patients.
Food Packer
AFP
10.2022 - 01.2024
- Prepared food packaging boxes by folding and taping.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Communicated effectively with coworkers and supervisors alike for seamless coordination throughout each shift''s operations.
- Communicated with supervisors regarding any issues with packaging process.
- Reduced product waste through careful handling of food items during the packing process.
- Utilized safety equipment and gear while packaging food items.
- Conducted thorough quality checks on packed items, ensuring adherence to company standards and customer satisfaction.
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Assisted in inventory management, ensuring accurate counts and proper storage of food products.
PACKER
Clek
10.2023 - 12.2023
- Packed products in accordance with specified instructions
- Wrapped items securely using appropriate packing materials
- Kept workspace neat, clean, and organized at all times for safety purposes
- Collaborated with colleagues to complete daily packing goals.
CUSTOMER SERVICE REPRESENTATIVE
Nomad palace enterprise
07.2019 - 11.2020
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support
- Maintained detailed records of customer interactions, transactions, and comments for future reference
- Performed administrative tasks such as filing paperwork, updating databases, and generating reports
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Diploma - Nursing
KMTC
High School Diploma -
Aisha Girls
11.2017
Skills
- Discretion
- Reliable
- Detail-oriented
- Organization
- Problem-Solving
- Product picking
- Pallet arrangement
- Work Area Maintenance
- Light maintenance
- Product packing
Time management
Team player
Riable and responsible
- Computer Literacy
- Project Management Tools
- Strong Communication
- Team player
- Time management
Languages
English
Full Professional
Certification
Emergency First Aid with CPR and AED
Food safety certification
Timeline
PACKER
Clek
10.2023 - 12.2023
Food Packer
AFP
10.2022 - 01.2024
MEDICAL TRANSLATOR AND INTERPRETER
Urban refugee assistance programme
02.2022 - 02.2024
CUSTOMER SERVICE REPRESENTATIVE
Nomad palace enterprise
07.2019 - 11.2020
Diploma - Nursing
KMTC
High School Diploma -
Aisha Girls
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